Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Item damaged in shipping.....how?

Hi there!I'm hoping other sellers can give insights into a situation I've recently experienced..... A buyer contacted me regarding a vintage train set locomotive he won in auction and said was damaged upon arrival. He included photos of the damaged l...

Can not print shipping label?

Have not sold on Ebay in years and this experience isn't convicting me to do so again. I have a paid for label for USPS and the label will not print , it keeps looking for thermal sticky I think. Ebay info says you do not need sticky paper and it wil...

Refund item ang byer got it

Hello. Ebay refunt my byuer and nowhe get the items. The case is 5259422834. How i sent him request to pay

eBay labels

Why does eBay accept a buyers address that exceeds 40 characters on an address line, and then tell sellers if they change it they will lose seller protections? I won't risk changing it, and I have cancelled or lost sales because of it. Shouldn't this...

Not able to purchase and print UPS label 3-10-2021

Anyone having problems with printing UPS labels today?

Are there any tools to help set up shipping rate tables and surcharges for states?

Is there any tool available where I can enter in my current location and then see the cost to ship to different states or something of the sort? I'm not even too sure how rates are calculated for first class or priority, but I do notice an increase o...

Resolved! damaged it transit

hello all. I have a buyer whose purchase from me showed up at his place as a damaged empty envelope being that the item was under $10.00 I would just like to refund him. Im thinking to have open an item not as described case & refund from there. Any ...

Best way to ship internationally

I ship small inexpensive items under 3oz. Before I shipped trough PayPal for under $5.00 and now I have to ship through Ebay and minimum sipping is $13.00. Anyway to ship internationally for less?

How to I give negative feedback over a requested return that timed out?

I purchased a replacement cover for my food processor from a seller whose description indicated returns were accepted. When the cover arrived, I saw that is was too tight a fit and couldn't be used.I had a dialog with the seller about this and since ...

Shipping International (First Time)

Hi,I am rather new to selling on eBay and I just had my first sale to an international customer. The buyer selected USPS Priority Mail International Padded Flat Rate Envelope as the shipping service. I am still waiting for the padded envelopes to arr...

Resolved! What happen if I refuse to pay custom fees for an item.

Hi, I'm in Canada and seller is in USA. The description didn't mentioned that I had to pay custom fees. Of course I was expecting to pay custom fees I'm not new at buying online. Paid the item 3875 USD and the custom fees are 745 CAD. I don't want to...

shipping

Just made my first sale, a coin. When listing the item I mistakenly identified that I was shipping a package instead of an envelope and now my eBay shipping label will cost $3.12 instead of $.55 if it was a letter. I'd rather pay $.55. Any ideas? Tha...

It never prints out the return label only the packing slip

I've had this problem with each return. It will only print out the packing slip and not the label. I have to call eBay and they have to send an email with an attachment to print the label. This has been going on for quite a while. When are they going...

High rate of returns? Ebay is charging me an extra 7% in fees. For buyers changing their mind?

I started accepting 30 day returns almost a year ago when I became a top rated seller. Since then I've had a few issues. About 6 months ago ebay flagged my account as having a high rate of returns. They've been charging me an extra 7 or 8% on all ite...

MY ITEM SHOWING DELIVERED

MY ITEM IS SHOWING DELIVERED AND I DID NOT RECEIVE ANYTHING ... MY PACKAGE WAS DELIVERED IN LONG ISLAND I LIVE BROOKLYN ..THATS NOT ADDRESS WHAT AM I SUPPOSE TO DO !!!! PLS HELP