Shipping

Forum Posts

Sorted by:

Resolved! eBay needs to fix returns that are listed as defective.....

Twice in the last week, I have had two items that were clearly listed as defective/not working/untested. I offer thirty-day returns even for those items, but they are buyer pays for the return. Well, eBay BOTS don't recognize that if something is lis...

Full page label?

Hello, when I have one label it will inevitably print on the entire page. I can't get it to just print on half the page. If I have two different orders printing two labels, it will have one label on one half one label on the other half. so why can't ...

Shipping cost with my TRS discount used to come in slightly below economy not any more+

Is this simply due to the USPS rate increase in January or is there something I am missing? In other words, for the last couple years I have (in some cases) been listing items in the 1-4 pound range as economy and I almost always was able to upgrade ...

Resolved! tracking

what does no access mean in tracking?

How do I cancel this label? No option to cancel in label management

Sold an international item and when I corrected the shipping details eBay defaulted me to their international shipping option instead of the PMI the guy paid for. When I go to the label management page it shows the label but there is no option to can...

Unable to send message to sellers.

I am based in Ireland but usually buy from Ebay.co.uk. Due to Brexit and the extra costs involved now, I have been looking on Ebay,de (I have bought from this site many times before). However, if I have a query, usually postage costs to Ireland, I am...

ebay polices and their representor

Ebay have very rude representor also ebay charge unfairly when customer return item with wrong claim.. I wish we have some please where we can complain about ebay

Returns from buyers who are NARU!!!

I lately have had 2 very strange return request and was hoping the community could give me some clarity. Return request #1 is a for a motherboard priced at $30. Buyer purchases the item. The day after I ship it ebay sends me a message saying the buye...

Seller Changed mind - What Are my Obligations?

I sold a fairly high priced item: eBay item number: 333854420700. Pictures show everything that was included. Seller did not ask any questions prior to purchase. Item was shipped next day & received next day. After delivery, Seller inquired upon some...

How do I deal with a business supplier who provided a faulty item four months ago?

I purchased a small electrical HDMI adaptor from a business seller advertising 'UK Stock' in September 2020. It arrived fairly quickly, but when I came to use it it did not work well, resulting in a poor image on my screen. I quickly asked for a repl...

ebay invoice for shipping

1. Does ebay charge you at the moment a printing label is scanned in (package is handed to a UPS person to scan in)? 2. If not, are you invoiced later? 3. I got a separate invoice and none of the charges match any of what I was quoted when I used eba...

When To Print a USPS Scan Form

Looking for some advice on the bulk shipping tool as it relates to generating a scan sheet/form. During the week I typically print labels in the evening for sales that occurred that day, and I print labels again early the next morning for any sales t...

Refund

I'm refunding a item, they paid through PayPal. When I go to send the refund it wont go through, I've tried 6 times. Cant get a hold of anyone at Ebay. Dont know what to do.

Buyer tried to scam and after winning the case is still threatening that he will get a refund

Hello everyone.I sold a cod account 1 month ago.After the buyer bought it,he logged in said everything is fine and left a positive feedback.The next day he said there is an issue which it doesn’t let me play and opened a return case.I agreed to a ret...

Resolved! Item in transit over 30 days UK-Poland

Hello,I bought three used laptops (26 december) for repair. I had paid for Items, Shipping and Import charges. Last update 5 January (pitney bowes) Global Shipping Programme " Leaving International Shipping from lichfield UK" and over 32 days there i...