Shipping

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weird scanning issues with usps

I paid in full for a package on February 10th and the seller said they brought it to the post office at least by the 14th (time I got his message questioning the shipping but could have been earlier ) Ebay now claims it is supposed to be delivered to...

refunding customer

Hello, I was just wandering if anyone can tell me what kind of support that us, as sellers have? I sold a Vera Bradley backpack, brand new, when it got to the customer, the customer instantly put in a refund request saying there were holes on the bot...

Would scamers win the case again?

I bought new Iphone SE 2020 from the seller Carbonphone in Germany for 430 EUR but it was fake or not in original box. I didn't even open it because I knew it is a scam.The box had two Apple serial numbers on the label activeted four months before my...

I paid Return Postage as a Buyer

Hi!I paid return postage as a buyer for the item which came in very small size. Before I asked the seller to cancel this order as it was purchased by mistake, but the seller didn't respond to me till I saw item was marked as been despatched. I opened...

Bad Seller Supplies PNG Photoshopped Return Shipping Label

I purchased a laptop that turned out to be a lemon (INAD) Seller accepted return if I paid shipping, or accept a partial refund. I furthered the case asking for shipping to be included because INAD. Seller declined to provide sufficient shipping (fir...

Buyer Paid Nearly Double Shipping Cost?

Hello,new to selling on eBay.i recently sold an item and I had the shipping set to calculated as USPS Priority Mail which showed as buyers pays $21.65. The item sold and when I received payment I saw they ended up paying $57.20 in shipping. I am plan...

Ebay refunded buyer 4 "non received item" claim. USPS Tracking shows item delivered the next 2 days

Buyer was refunded by eBay for their "non received item" claim and the case was closed. USPS tracking shows the item was delivered to the buyer within the next two days.I asked buyer to "pay back" eBay and notify eBay they DID RECEIVE item. Buyer wil...

Require Sellers' to complete a shipping training course if they want to sell on here

I just received a smashed vintage glass item. I've received a disproportionate amount of damaged items of all my ebay purchases. USPS and Fedex approve damage claims with high frequency. There is not enough motivation for sellers to pack properly. Gl...

Resolved! help:how can I get my refund if I have nothing to return???

I bought 2 panini megaboxes from 1 seller , the megabox is $140 each and shipping is $8 each But I only received 1 box from the package which tracking number had been provided by the seller so I open a return request " does not match the seller's des...

Shipment issue with SpeedPAK

So I bought a paintball mask back in November of 2020, and now it’s 16 of February of 2021 and the shipment still hasn’t arrived, in fact it got returned to a facility in Alexandria because Ebay put my address mixed with code in it on the parcel I ca...

I cannot ship!!

I have an order in Ebay, went to the Shipping section and click "print label." Several times I clicked it and it won't open up a label. I have to go to Pirate ship and ship. Not ebay.Is this a glitch??? I checked the payment options. What does it mea...

Shipment stuck .........

Hi all!So I had a buyer purchase thru the GSP.. I shipped out and it arrived in KY the 26th of January.. The new tracking label was created and welp.. thats it. My buyer has been patient so far as they can see when I shipped and when it arrived in KY...

Resolved! Sales tax table help

Hey guys, so I went to create a listing and noticed the option for applying sales tax on a per state basis. I have only sold a few things but every time the sales tax was deducted automatically - has something changed? Do I now need to set up a sales...

Contacting an EBay customer service representative.

Anyone know how to get in touch with an Ebay representative? I bought a desk chair but learned it was the wrong size. I contacted the seller and they said that I had to pay for the return. $200 on $600 chair seemed nutty so I let it go and went to Eu...

Seller's NOT protected

I have an item that was shipped on January 27th going to PR. I uploaded tracking and the package has not tracked since Jan 29th..... Why is the ONLY the buyer protected and NOT the seller? You do the things your supposed to do and bc of the mail it i...