Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Change in USPS shipping policy regarding eBay labels?

I had a question whether there are recent USPS policy changes regarding eBay shipping labels. I'm actually someone who's been appreciative of the fact that eBay will charge us the difference between the shipping label purchased and the actual shippin...

Encomenda perdida

Olá, realizei uma compra a quase um ano, e até o momento não recebi. O número de rastreamento é ESUS21275382. Alguém pode me ajudar?

Sent an insufficient amount of item to buyer.

A buyer purchased 32 tiles from me and they are currently in transit. I just came into my work room and noticed 6 tiles were left out of the shipment. The buyer mentioned he is moving at the end of this month in one of his prior messages, so I'm unab...

Shipped item via Fedex and tracking said delivered. But buyer did not receive anything.

Sold some things on ebay and made a marginal profit. I shipped via Fedex. It said it was delivered and i figured the buyer has the items. Then they messaged me saying items were not received. Fedex tracking said it was delivered. Either they scanned ...

UPS SHIPPING CHARGE ERROR - $1,000+ CHARGES FOR SHIPPING

I've received charges 5 times now for shipping charges on labels that cost $85-$110 to ship with that eBay is now collecting as a "UPS Shipping Label Fee". These items of course were measured correctly dimensionally and the weights were posted correc...

USPS totally undependable for tracking, deliveries and updates to claims

USPS is not worth using causing more problems then they are worth with tracking, delivery times and claims. My buyers are angry that there is little to no tracking updates, and constant LATE DELIVERIES! I am sick of the poor service and constantly ha...

How to mark shipped when there is no shipping only LOCAL PICKUP?

Your website states that I can not get paid until June 15th because there is no information about shipment/tracking. This listing was listed with NO SHIPPING or Local Pickup Only. How does this work with your company when there will be no shipping/tr...

USPS Smashing Packages?

Is anybody else having packages destroyed by USPS despite careful wrapping ? Sold a vintage lamp and wrapped it to go to the moon and still ended up cracked ! Have personally received 2 out of 3 items broken in the last month alone. Seems like if it ...

Mailed out 4 DVDs Buyer Only Recieved 2 USPS

I had a set of 4 individual anime dvds that I sold together as a set of the complete seires. I shipped them USPS Priority Mail. I got worried when checking on the tracking they were held up for 3 days in San Francisco but eventually they got delivere...

eBay delivery estimates... low balling?

For example they're giving 4 weeks for a surface package from the UK to Canada. If you ask Canada Post boat can reach 3 months due to Covid, and the standard listed on website (regardless of Covid) is 1-2 months. This must be fustrating for sellers.....

Ebay standard envelopes

Can anyone out there explain to me how the tracking process works for the ebay standard envelope? Who is actually tracking the envelope and determining when it is "delivered"? I have asked this question of ebay now for several weeks and cannot get an...

Package stuck in Consolidation center Cincinnati, OH

Hey, have anyone had problems with consolidation center in cincinnati? says my package arrived and shipment being processed. But that was Jan 5. It's Jan 22 today and there is still nothing new. Just wondering if anyone else have been waiting for the...

New Seller, Shipping Cutting Into Profit

I am a new seller who has sold a few items thus far. I order inexpensive poly mailers online and use first class shipping. I sell clothing, and am not making much profit-for example, on a $9 sale, I may clear 2.50, as I offer free shipping.Can you al...

Resolved! Seller Cancelled Item, Only Refunded Item Cost And Not Shipping

This is the first time this has happened to me. I paid $67.01 for my item. $52 for the item.$9.90 for shipping.About $6 for tax. One refund amount says $52, and then the other one says I have a total refund for $56. I'm just confused between the two,...

Buyer pays with international / foreign funds

just another way as a seller we get screwed without notice and no way to protect yourself (except to charge more for your items “just in case” buyer uses foreign bank acct / credit card / funds. noticed a few bucks missing from most of my last few sa...