Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

after voiding a label how do i return to print another lable

WTH? The 'ship your order' page is TOTALLY messed up!

OK, I'm not a newbie. Been on eBay since it was AuctionWeb. So I'm not imagining problems. Last month I sold an item with no problems and mailed it with eBay's postage and label printing - worked as well as ever. Yesterday I sold an item the packagin...

Resolved! Package said delivered but I haven't received it

Hi all, I know it is not a rare situation but it is the first time for me to encounter. I purchased a relatively expensive stuff (~$250, big ~12 lbs) from eBay and the package was shipped by UPS. After a few days, I received an eBay notice today sayi...

ORDER FROM EBAY THAT I HAVE NOT RECEIVED IT UNTIL NOW

Hello from Uruguay ! my name is Andrea and in June 2020, I made an order for circular needles, and unfortunately, I have not received them yet. I am very disappointed with Ebay as I have been trying to contact the seller with no success. That´s why I...

FEDEX local pick up

i had a customer ask to use fedex the other day. why the customer needed fedex is a whole other story. so i packed and printed a label. i click on setup pickup. it went to fed ex website, i entered my account info. for some reason when i went to ad i...

My item arrived dammaged

Hi a item I sent arrived damaged how do I get a refund for the merchandise I sent

Fake Product and fake USPS tracking number

Hello i have purchased a pair of air pod pros from a seller that has provided and fake tracking ID for USPS. Besides that buyers of this product are now reviewing that product its fraudulent. How do i go about cancelling this order and getting my mon...

Latest Scam with Post Office Beaverton, MI

I am hoping someone has a contact to get this taken care of. Sent a FR Padded Envelope. Tapped it up well as packages are getting destroyed in the mail system. Well, this Post Office decided we had too much tape on it and charged our customer $41.20 ...

Problem with seller

I purchases a expensve item and after about 5 days later the seller messaged me saying the there was some defects in the item and they where cancleing the transaction and issueing a refund about 2 days after that they uploaded a tracking number for a...

Packing Slips?

Where did the Print a Packing Slip link go? The note on the bottom of the new page said that I should be able to do that after printing my label but I cannot find it anywhere.

Packing Slip?

Where did the Print a Packing Slip link go? The note on the bottom of the new page said that I should be able to do that after printing my label but I cannot find it anywhere.

Ebay Shipping Screen defaults to Fed Ex

Ebay, please explain by the shipping screen automatically defaults to buying Fed Ex after entering weight and size. I didn't offer Fed Ex nor did the customer request Fed Ex. In fact the buyer requested USPS Priority. USPS is down the list of possibl...

Resolved! Changing international shipping settings

Previously I set up my seller account to ship only to US locations and excluded all international locations. I recently enrolled in the Global Shipping program. When I look at my "manage shipping settings" page, it shows that I am enrolled in Global ...

2nd eBay store question

Hi everyone... smile... I hope all of you are well... smile... I have been using my eBay account for estate items... and have decided to set up a second store to sell some personal items... I am in managed payments on my first store... I would like p...