Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Is filing an INR required to refund buyer for lost package?

Sellers,I have a shipment that has been in the "USPS is awaiting the package" status for 9 days now. Does the buyer have to file an INR to get his money back, or can I just return it to him by doing something on my end? Alternately, if he files an IN...

Lost package

Hi, hoping I can get some feedback. I mailed a package to my buyer via priority mail. It shows it has been delivered, but the buyer says they have not received it. Am I as a seller responsible to refund the buyer? Does not seem fair that I would be r...

Arrived broken items

I recently bought a item that arrived damaged. I contacted the seller and came to a agreement. I've not received the agreed return that we agreed on. Now he is stateing that what has happened could not have happened because he claims the box was pack...

shipping

what is the best shipping method in usa?

Global shipping program

Does the seller pay any fees other than the cost of shipping to the Global shipping center

Shipping: Arrives by Christmas?

Shipping Priority Mail and getting the item out by the next day at the latest. Starting to notice some delays when checking the tracking. Ebay automatically puts up 'Arrives by Christmas'. If it doesn't, and the buyer is upset because it didn't, I am...

Resolved! Regarding Shipping

I am based in India and when I am listing an item in the domestic shipping options there is a option 'Standard delivery from India in 5 to 12 days' does that mean I am shipping from India to United States? and can I use Indian Post?

Confusion In shipping : Need Answer Urgently. Please Help

Hi guys, I am a very new ebay seller on the verge of creating my new listing on the ebay.com site. When i go to create a new listing in shipping part there is domestic shipping and international shipping. In the domestic shipping there are various op...

Inventory management, one of the biggest eBay seller problems

If you are a seller selling across multiple channels, then inventory management is a really difficult task. After each sale on any of the platforms, you will have to update your inventory. This will help you to keep track of your inventory stocks. Al...

Resolved! Confusion regarding shipping : Answer needed Urgently

Доставка

Помогите разобраться. Сайт пишет, что товар в пути. На сайте товар DHL товар не отслеживался. Теперь все появилось и пишет, что товар возвращается продавцу. Как мне действовать ? Как вернуть купленный товар ?

Media mail listed as shipping choice for first class parcel. Head, scratched.

A lot of folks have written messages saying they're not being allowed to opt for media mail when listing a book or other bound printed matter in any category other than books. Tonight I shipped an ordinary first class parcel and was offered Media Mai...

I am a Buyer and I want to change my ZIP code easily before I bid on an item

I often buy gifts on eBay for other people who have different addresses than me. I have the shipping addresses stored in my account. Before I bid on or buy an item, I want to see what the shipping cost will be for the ZIP code of the address I will s...

When buying an item, ebay defaults to a secondary address from my paypal business account?

I have a primary and secondary address associated with my Paypal business account. For some weird reason, ebay uses the secondary one as my default when I buy something. This is very annoying as sometimes I things without changing that default. In Pa...

Ebay not charging my shipping and handling fee when buyer wins multiple auctions

Hi. I have had this happen several times recently. I tend to have my auctions end on Sunday p.m., and sometimes a buyer will win multiple items. That's great, but sometimes they pay each auction immediately without requesting or asking me for a combi...