Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

USPS SCAN Forms

I need to be able to print USPS SCAN forms for shipments during the holidays as my post office gets busy and they're asking that I provide them when dropping off more than a few shipments. It's a reasonable request and printing a SCAN form on Etsy is...

buyer is stolen me, not read te item desciption? take advantage for tracking

we sold item (1 trainning belt) and ship from chile to france, paris.. https://www.ebay.com/itm/133809502622 the item was received for the buyer, but on tracking # not delivered yet, anyway the buyer open a dispute for item not received, but she said...

Shipping Price increase

Am I blind or does signature confirmation now costs $2.90 a raise from the 2.70 on eBay labels/shipping. Most all other electronic shipping services are at $2.70 still. Looked at eBay shipping costs and they seemed to have gone up by an average of 3....

Resolved! Why does eBay list exclusions when you've stated you only ship to USA?

Why does eBay list exclusions when you've stated you only ship to USA? The exclusions are clear when the seller chose "Ships to USA" and not "Ships to USA and every other place not on EBay's exclusion list. The exclusion list when one chooses a speci...

how to notify ebay the buyer finally received item and get my funds released

USPS mis-delivered item to wrong address. Notified USPS about problem. They retrieved item and delivered it to correct address. Buyer messaged me he rereiced item.How to notify Ebay the item was delivered correctly, and get Ebay to release my funds h...

USPS Rates Increasing Oct 3 - December 26 2021

I got this message from Pirate Ship regarding the increases: First Class Package Service$0.30 increase for all Weights and ZonesPriority Mail Cubic$0.25 increase for all Cubic Tiers, Zones 1-4$0.75 increase for all Cubic Tiers, Zones 5-9Priority Mail...

Postage problems

Maybe I'm missing something...The most recent items I have listed I have used "calculated" shipping, put in the weight and measurements of the box, when it sells the postage due from the buyer always comes out lower than what Ebay is charging me to b...

How to add Residential and lift gate delivery fees

Is there a way that we can have a prompt for all orders that are placed to be asked if the address is a residential address or will they need a lift gate? Any help is greatly appreciated!

3 and 4 day free shipping gone now...?

for awhile now Ebay put on our listings free 3 or 4 day shipping. My items were always delivered on time but they seem to have taken it off. Having that on there actually drove up my sales and I was able to charge more than others because some people...

Seller has not shipped my item at all even after a week

Hi guys, I ordered my package on August 23. However, it still has not shipped yet and I am concerned. When I check my package, it says "estimated delivery: August 31". However, as of now, it is September 2. I have contacted the seller this morning b...

Mail order pattern sent using media mail?

Can I send a mail order pattern using media mail through ebay? And if so, I can't find the fee list.Please help. It is only about 8 sheets of paper in a manilla envelope.

Resolved! postal services have been suspended

Hello everyone, I am new to selling! Due to the current COVID epidemic situation in my country, I put off handling time for 15 days. An item was sold at an auction three days ago, but due to the emergency curfew in the country, all postal services ha...

Return shipping label looks squished

The height of the label is about half what I would expect, actually notably less. It's a graphic PDF of very low resolution. I'm going to print it out after I correct its aspect ratio in a photo editor. I shouldn't have to F with this. I have two of ...

I need to know address of buyer

I’m a seller and there is a name but no address of buyer for me to send my item to.

Shipping bug -- item shows as shipped when we haven't uploaded tracking?

Hi. Customer sent us a screen shot showing the item indicates has shipped -- and is arriving Tuesday -- without us having entered tracking yet. Is anyone else seeing this?