Shipping
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Why 2?

Hi ya’all,  I want to ask why is there 2 shipping label fees? 

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International shipping to countries on Covid restriction list

I had a buyer in the Phillipines buy an iPad from me on 09/14 and I received notice of the purchase along with the ability/requirement to send the buyer an invoice. I have all of my items defaulted to the eBay International Shipping Program so I can ...

BEWARE OF FEDEX LABELS!

I am going thru today and taking off the option of Fed Ex on any posts that has that option. Today (12/9/21) Ebay charge me a Fed Ex Fee of $48.27 when I purchased a Fed Ex smart label for $35.00 on 11/14/2021!! I do not ever use Fed Ex, and this was...

Requested different shipping, no response from seller

I won an auction a few days ago for a vinyl record. Records are almost always shipped Media Mail to save money, unless the item is particularly rare or valuable. However, this item was listed as Priority Mail, with a flat shipping rate around double ...

Double charge for shipping from ebay

Money is coming out of my bank account and my paypal account for the same shipping. How do I change this? I am getting double charged for shipping.

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NO ACCESS TO DELIVERY LOCATION

The post office tried to deliver a package to my customer, but I guess there was no access. They only tried to deliver once though. There is no reattempt shown. I've tried to message the customer twice, but I get no response, I also see when I look a...

Shipping

Have been pulling my hair out it seems no matter what I do I have been charged almost 2 times what the postage originally was. I’ve been with EBay for 14 years and this is crazy.

Resolved! Shipping to Canada from US without GSP

I just had a buyer message asking me to take Canada off GSP so I can ship directly to him. I am new to selling on eBay and haven't dealt with this before. My understanding is GSP takes care of customs and all that, if I shipped to him without it woul...

oh, this is sore!

2 weeks ago shipped out 2 items with UPS1 box went OH-MN- $9.37Another one went OH-TX-$18 and some change So today I see actual charges to my account- $22.12 (to MN) and $31.19 (to TX) Yes, I am aware of dimensions (have done this mistake with USPS i...

Resolved! Buyer Claiming Item Not Recieved on Day We Ship Item

We Shipped out a box of 200 DVDs to a buyer today. We marked it as shipped. The buyer then sends a message claiming they didnt get it. The buyer then immediately purchases another lot from us right after and after we send a message claiming we shippe...

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