Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

eBay Standard Envelope not appearing on mobile

For some items that I sell that are under $20, I use eBay standard envelope to ship. These items are primarily coins and paper money. Up until now, I had created most listings on the computer. Recently I started using my mobile device (IPhone 12) to ...

USPS Providing USED Tracking Numbers, Cannot Upload Tracking To Customers Order Info - AGAIN!

USPS and eBay are just really taking the Keystone Cops thing to a whole new level.Once again, USPS is issuing OLD / USED tracking numbers and as a seller, you cannot upload to your customers order details.Last time this happened we lost our TRS over ...

Using a shipping label not bought on eBay

Hello. I recently sold an item with pretty expensive shipping. When eBay gave me the option to print a shipping label, I went with the default one they gave me without thinking because I assumed it was the correct one. However as I drove back from th...

What does "To_be_sent_abroad_no_coop" mean?

I recently bought a pretty old PS3 game from a seller in Germany. My item has been stuck in transit for over 2 weeks and the last update I received states "To_be_sent_abroad_no_coop". What does this statement mean?

Shipping Rate Differences

I just had a buyer pay $21 calculated shipping on an item. I just shipped it. It was $12. Where is this descrepency coming in? I am going to refund him the difference, but that is an awful lot to be off on?No wonder some sellers seem to have extraori...

Resolved! error on global shipping program

I have a customer in the Netherlands trying to pay for an item and she is getting this error."When I press the buy it now button. I keep getting an error message. The system wants to open it up to allow sales to the Netherlands."On my end it shows so...

USPS SCAN form not downloading

Is anyone else having problems downloading the generated SCAN form in the bulk shipping page? It generated and shows it is available but when I click the Print button (which should download it to my computer), it says the form was not found on the se...

Where is my package ?

This was on CNN Hundreds of FedEx packages were found tossed into an Alabama ravine, sheriff says No real question

Tracking

Items I ordered on November 23rd,2021 have been shipped but on the same day they were shipped it shows that my items have traveled to 3- 7 several locations and then was delivered to a separate address and it was delivered in August of 2021…3 months ...

I only ship to U.S., but buyer has international address.

My items are listed as only shipping to the U.S. A buyer bought 2 items and requested an invoice. The invoice request lists a U.S. address, but when I click "send invoice", I get a shipping address in Germany, and the only shipping options are intern...

Setting shipping options based on item sale price?

Is it possible to list an item with multiple shipping options, dependent on the final sale price? For example, I wish to use the eBay Standard Envelope but for that the final price must be less than $20. An item is listed with a BIN of $23 and BO is ...

Tracking

A buyer recieved his package but tracking info is showing return to sender. How does the order get marked as delivered?

Actual shipping charges paid by buyers and actual charge by shipper

It has just come to my attention that eBay is keeping the difference between actual shipping charges and what is paid by the buyers. For example, I sold an item and the shipping charge paid by the buyer was $21.85 but according to my recent payout de...

FedEx label won't scan at drop-off?

I tried to drop off a FedEx shipment today at my local dollar general, and the label would not scan. The label has some "USPS" reference on it, but I double-checked, I did purchase FedEx, but oddly no mention of FedEx on the label? What am I missing?

Resolved! Confused about what to do here -- item returned by PO for postage

I way undercharged for shipping so I think I was a little generous to myself when I calculated it, which the PO sent back saying it was 52.50, yes dollars; instead of the 35ish dollars I thought it was. Item is four pounds, 14 by 21 by 10 -- somethin...