Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

🚨eBay is a complete scam

eBay has become a haven for fraud. I was scammed out of $469.50 by a seller who used deceptive listings and fake images with no intent to deliver the item. The order, placed June 28 (Order #: 20-13243-07838), was never fulfilled. This is textbook cri...

USPS materials used for Packaging

Probably going to get ying and yang responses, but here it goes:Just received box from seller. Box was wrapped in several "bags" Labeled UNITED STATES POST OFFICE--FOR OFFICIAL USE ONLY. When I opened the box (which was a PRIORITY MAIL --MEDIUM FLAT ...

No Carrier Scan

An item shows tracking uploaded on time but no carrier scan. When I looked at the tracking there was an initial carrier scan within a few hours of printing the label and a second scan at the next postal hub a few hours after that. (All within the all...

Minimum parcel size for Canada Post Tracked Packet International?

Trying to create an eBay Canada Post Tracked Packet International label, from Canada to (Andalusia) Spain. Error message each time I try. "It was not possible to generate the label. Something is wrong. Please try again later." My package is 11.43 x 1...

What is considered "standard" & "economy" shipping?

eBay used to provide a table in the Help pages that provided a list of all of the shipping services sorted by whether they were: Expedited (Priority Mail),Standard (First Class Pkg), orEconomy (Media Mail) [ Examples above] Does something like this e...

eBay International Shipping hub

Thought I opted out of international selling, I now have a bid from Poland, what if my sale is over $2500.00 to an international buyer.on FAQ: What types of items can I sell using eBay International Shipping?eBay International Shipping will automatic...

Item hasnt been delivered but customer already requested a return

so i have a item thats been playing the missort game. Orginal sent out from utah heading for the miami area. (lauderhill, FL 33351-5050) My question is how are customers allowed to start a return with the item that hasnt been delivered? Return reason...

Combined Shipping Label

A customer has ordered two items from my store, is there a way to combine shipping and create a label for both? Will packaging them together, adding all the weight onto one listing, then marking the other as shipped work? I think I would have to list...

Did a partial refund for shipping discount before printing label and now can't print label

i gave a partial refund for a shipping discount before printing a label and now I can not print a shipping label. That option does not show. It has add a tracking number but I don't have one. Can someone explain what I need to do?

USPS Losing Packages at ALARMING RATE.. What is Happening??

I've been selling on eBay since 2002 and have done decent volume since 2014.. on average I open 2-3 lost item cases per year with USPS. I've NEVER had to open a case with UPS or Fedex. So far in 2025 alone (we're barely over a month in), I literally ...

International shipping via Asendia - helpful tips

I have bought items from USA using Ebay. I am in the Netherlands and hence sellers use "international shipping" which has some rough edges. Let me document a few, because I would like you sellers to keep selling to me and I think that EBAY, not the s...

Shipping rates INCREASE? Ground Standard service

Went to ship an item out in which we already have a saved rate of 4.65 for shipping, Label was created and the charge was $4.85? I understand stamps will be going up at the post office, but anyone else having issues with justifying raising their rate...

WEIRD. Shipped item - Zero USPS scans - Buyer already claimed they received it.

This is a super odd and perplexing situation. And my first time encountering anything of the like. I shipped an item to a customer next business day via USPS Priority Flat Rate Envelope. Fast forward 3 days later and I'm perusing my shipped history a...

Parcel lost once at hub

Hi can anyone help. Over a month ago an expensive package was deliverd by seller to international hub. Tracking to that point. Since then nothing,no tracking nothing. Ebay are useless as they shut down any attempt to contact. One day to go before fin...

eBay Branded Packaging Tape?

Just ordered 144 rolls from an eBay seller.And another 144 rolls from a different eBay seller. One order showed up in boxed cases (as expected). Tape with eBay imprinted on it, big, bold, multi-colored. Just like I've always received. The other was j...