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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Setting up Business Policies / Update to USPS Ground Advantage

I'm working on a separate post with tips for using the bulk edit tool for non-business policy users. In the meantime, if you're not a current business policy user, you may want to consider this change if you have a lot of listings to update to the ne...

Why Shipping is High?

I got a gift card and gave it to my wife.She bought 2 - 21 ounce cans of Ajax from 'A Company' ( prefer not to name the platform but you can guess who it is) among other things mailed separately.The 2 cans came in a bag in a box...Price was under $8....

Have you heard about the time when, the mail man was throwing away the mail in a dumbster?

The mail man was throwing the mail and packages into a dumbster rather than running the delivery. Have you heard about it before. I have lost thousands of dollars because of lazy mail men myself.

Is ebay doing anything about the vast majority of the world suspending package service to the US?

Most of Europe and Asia have suspended parcel mail service into the United States due to Donald Trump's tariffs (not a political statement, please don't make it one)... I was looking for information posted on this and couldn't find any. 1) does ebay ...

Mark Packages as "Gift" & value under "$100"

Canadian sellers, your thoughts on marking all your packages going to the USA (if you ever get any US buyers anymore) as "Gift" with a value under $100.I'm thinking US Customs is going to see every second package marked as a gift,,,,, who knows what'...

What is a Large Envelope / Flat and how do you buy the label?

We see all the time sellers offering First Class Mail / Large Envelope shipping on their listings without knowing what that means, then running into problems when the item sells and it's time to ship. USPS divides mail into 3 types: Letters, Flats, a...

USPS Delivery Problems

Has anyone else had problems with USPS ground? I’ve sent five or six packages and within the last 2 to 3 weeks they get routed to the wrong location and then turned around back to the correct location. I’ve had some packages that were designated to g...

Resolved! I Was Charged Twice For 2 Shipping Labels, How To Get A Refund?

I recently sold an item on eBay. The first time, I created a shipping label but with the wrong info, so I recreated a new label the second time. I just received my payout, and the payout shows I was charged twice for the shipping label; however, I di...

USPS IS CHARGING $15 PER BOX OF FERTILE EGGS STATES THEY ARE LIVE ANIMALS. WILL BE NATION WIDE SOON.

Just delivered 2 boxes of fertile eggs for delivery to the post office. Boxes marked "Fragile Fertile Eggs" Because of the complaints worldwide with the hard handling of these fertile eggs boxes they are now changing fertile eggs to mean live animals...

Shipping label size

Good morning. I recently bought a 4x6 label printer for my ebay business. I don't know how to change the settings for shipping so the label will print on a 4x6 label as opposed to a standard sheet of paper like I have been doing. The instructions say...

Ebay Asia Management - Are you there?

If anyone from Ebay Asia Management is there - can you please look into how Ebay Hong Kong is being managed? A couple of months ago, we were forced to use UPS shipping when shipping from HK to US customers Now, we are only allowed to use SpeedPak for...

false shipping

seller ships item that buyer bought to a different name and address, but somehow gets tracking to show that package was delivered to right name and address...buyer does not get item they bought and can't get a refund because tracking says it was deli...

PSA: Starting Aug 2025 FedEx is now charging random, insane pickup fees

Just noticed FedEx charges on my credit card and called to check. Turns out, as of August 2025, they’ve started charging for pickups without showing any receipt or warning during booking. The charges only show up later in Delivery Manager: anywhere f...

FEDEX LYING ABOUT BOX SIZE!!!!

We have been shipping our products in 5 gallon plastic pails using the same box for nearly 30 years. We purchased a Fedex label from eBay. After the item shipped, eBay emails us saying that Fedex reported that the dimensions were an inch or two large...

New Shipping Restriction: Only SpeedPAK Allowed for Sellers Without Account Managers

Hi everyone,I am a seller based in China and have been with eBay for 7 years. Recently, I contacted eBay customer service regarding the shipping policy update, because I wanted to continue using China Post for some of my orders.Here is the reply I re...