Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

charged an international fee for shipping to a U.S.A. Territory

I just noticed I was charged an ebay international shipping fee for shipping to a U.S. Territory, Pagp Pago American Samoa .The Iten was a card shipped via eBay standard envelope, value $5.00.This is what I got back when I googled. "eBay charges an i...

Looking for an even smaller label.

I see the thread about printing different size labels, but the boxes I use are 4 x 4. Is it okay to wrap the label,as long as the bar code is all on one side?

New message I'm seeing when printing out labels

Unless I have just never noticed it before, I'm seeing a new message on the "You label is ready to print" that pops up after you click the button to purchase your label. I have same day shipping and on my order page, it tells me to ship by today(July...

User avatar by Trailblazer
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Question

Hello,Im in need of someone to point me in the right direction, as I am trying to ship out a generator over the weight limit of 150lb, estimate weight being 178.0 alone, with pallets maybe up to 190-200lb. I’m honestly just not understanding how to d...

Shipping question...

I just sold an item. The item description states No International Shipping, yet the buyer's profile is from another country. I still don't want to ship internationally. What should I do?

Resolved! how did they pick USPS 1st class mail? I chose Advantage.

A buyer bought a small microcassette that I had for sale and paid 1st Class postage amount of roughly $1.90. When I tried to print a shipping label, ebay didn't offer 1st class as an option. I went to the post office, and the worker behind the desk s...

User avatar by Adventurer
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  • 17 replies
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Clearance delay because of missing tax info - MEXICO

Hello! This is my first time buying off eBay. I got a digital camera from Japan to Mexico and it was going well. I got some notifications that it was with FedEx when it entered the US but then it arrived to Mexico and now I’m getting a “clearance del...

Seller Guide: Nonstandard (Irregular) Packaging

Straight to the good news: eBay (finally!) built a process for sellers to deal with nonstandard/irregular packaging. It's a pretty straightforward design for most** package types. The new feature ensures buyers will be charged accurate rates when usi...

irregularpackage-listingtool-unified-nopolicy.png irregularpackage-listingtool-unified-withpolicy.png irregularpackage-listingtool-basic.png irregularpackage-listingtool-app.png
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