Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Promotional Shipping Rule

Is there a way to apply different promotional rules to different items? For example, I'd like to offer free shipping if my buyer purchases more than one bag of dog treats. But on a different listing, I want to offer free shipping if my customer purch...

eBay Branded Packaging Tape?

Just ordered 144 rolls from an eBay seller.And another 144 rolls from a different eBay seller. One order showed up in boxed cases (as expected). Tape with eBay imprinted on it, big, bold, multi-colored. Just like I've always received. The other was j...

Are any other eBay sellers getting billed $8.60 for USPS ground packages 4 ounces or less ?

Hi, Please see attached screen shots. This is not due to postal rates increasing. The postal rate is $4.80 for ground packages 4 ounces and under ( which is still horrible). Please see the screen shots. Your system is showing $8.60 while stamps.com w...

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IS SHIPPING INCLUDED WHEN OFFERS RECEIVED?

A lot of my items I have listed have free shipping and I receive offers from buyers. Why does it say when an offer received that shipping is not included? If the listing states free shipping surely offers received include the shipping. Example.....I ...

eBay Standard Envelopr/labels

Hi all,Intend to use EBay Standard envelope program for the first time..Are there different sizes of LABELS? Can you use a # 10 envelope? I am doing this the old fashion way..I print on a s sheet of paper,then cut and tape..I understand the actual en...

Why is EIS no longer able to ship to South Africa?

Hi! I have shipped items in the past to South Africa many times. But right now, I have a customer in S. Africa that is telling me they cannot order from my eBay store through EIS.According to this page: https://pages.ebay.com/international-shipping/S...

Shipping Preferences

How can I reset my shipping preferences ?I have lost the Enrollment in International shipping and shipping discounts

EBAY SHIPPING LABELS NOT WORKING FOR OVER AN HOUR

Is anyone else experiencing Ebay shipping labels not able to print, not my printer, it prints labels elsewhere, THIS IS BAD.

Re: purchased labels on Ebay via usps / fedex and packages disappeared in transit.

hi, i purchased labels through ebay and had an option to send via fedex or usps. a few packages got swallowed up in transit. i contacted usps and they claim fedex is responsible and i contacted fedex and they claim usps is responsible. i had to refun...

eBay PLEASE FIX SHIPPING PAGE PRICES

Got a package packed and ready to go, only problem is the price of postage is in error. Shipping calculator estimates it should cost $4.41, cost on the shipping page is indicating $8.41 for the same Ground Advantage service. Matter of fact, all of th...

Don't Use FedEx Ground Economy!

Even though it's tempting and sometime several dollars cheaper, don't use "FedEx Ground Economy". I've had 5-cases recently where it just dies in FedEx Tracking and you file a claim only to hear contact USPS, and USPS will say contact FedEx, no one t...

My item shows delivered, however tracking shows it delivered to the wrong address, in the wrong city

I cannot find a way to contact ebay. Suggestions from ebay show links that are not there.

USPS rates $4 higher than they "should" be?

I'm seeing posts from sellers confused about why their shipping costs are $4 higher on USPS services than they're expecting. The answer is you have "irregular package" selected on the listing form / shipping label page and the nonstandard packing sur...

Who is responsible for filing claim when UPS damages item: Buyer or seller?

I bought a golf club from someone on Ebay. Club was shipped right away but when it was delivered to my sons door, 1/2 the box was gone and there was no club inside. Based on the picture UPS left of the delivered item on the doorstep....it was this wa...

Shipping insurance with USPS instead of ShipCover

I have not shipped anything on eBay for some time as I had to take a break. Now that I am getting back, I am noticing and confused by what is going on with additional shipping insurance. I use USPS exclusively, and mostly Priority Mail. However, I us...