Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

IS EBAY STILL USING GLOBAL SHIPPING?

I received a message from eBay stating I lost my Top Rated status in the Global market for not responding to two seller requests. I still have Top Rated status in the U.S. eBay handles all the shipping for my international purchases. If there is a pr...

wrong adress but correct label id

I dropped of a couple packages today and after checking all the tracking numbers noticed one packages has not moved, when i checked my receipt from usps i noticed one tracking number and zip code repeated but the label ids match the QR code label for...

FedEx underpaid shipping issues

Hi everyone, Has anyone else experienced issues with FedEx issuing cost adjustments that don’t seem to align with the original shipping details? I wanted to share a recent example from one of my shipments, in hopes of making sense of what happened an...

Attention eBay Sellers: Let’s Unite Against USPS & FedEx Shipping Issues

Attention eBay Sellers: Let’s Unite Against USPS & FedEx Shipping IssuesHave you been getting the runaround from eBay about USPS and FedEx not doing their job? Here's what’s really happening:FedEx tracking is a nightmare. They don’t tell you that you...

Resolved! Charged additionally for underpaid shipping label!

I was charged additionally for underpaid shipping label. I paid for a package weight 1lb 10oz (1 pair women's jeans) while the actual weight was 1lb 8oz. I always allow for few ounces over on my packages, and today I got a notice about shipping label...

Shipping and Insurance for Ebay Authentication

Hello,I am going to listing a new LV Tote. When I calculate the insurance and signature confirmation, do I pay for it to be sent to the authentication center, plus the cost for it to be sent to the buyer from the authentication center?

eBay needs to dump FedEx shipping option

We have all been hit with over charges and 99% of them it’s so small it’s not worth worrying about. It’s the cost of doing business. But someone please explain to me how I weighed something that was a little over 15 ounces, so I rounded up to 16 ounc...

How does free shipping work for international buyers?

I am offering free shipping in my one of my listings. I figured at most I would be paying $12 for shipping label. The item I am selling is priced at $75 and I received an offer for $50, which I would normally accept without hesitation however the buy...

USPS is only shipping every other day now...

When checking tracking last Thurs. I notice my packages dropped off for the day weren't scanned in. They were finally accepted and started moving Friday. Today dropping off packages I asked about it. The clerks said they are only getting trucks to pi...

Shipping Adjustments

We have been Ebaying for over 20 years, so weighing and measuring are routine. Regardless of the fractional measurement, always round up-I get it. We occasionally get hit with shipping adjustments resulting from gross miscalculations of shipping spec...

Any hat/baseball cap sellers here?

I sell quite a few hats/baseball caps.Currently I am shipping them in a ebay 8" X 6" X 4" box.The caps will barely fit in the box.I have to "squeeze" them in.I don't like having to do that.Does anyone else here sell caps?If so what size boxes do you ...

I had to void a scanned label, can I get a refund?

Accepted an offer, took it to the post office and it was scanned. I got home and buyer had messaged that I changed the price in her PayPal. I went back to the post office and got it back. I canceled the order, voided the label. It said it would be re...

about shipping fee

I gave the UPS Package to USPS, so the package has not been shown as delivered on eBay. I have sent two emails to the buyer, but he has not replied. Today I returned the money, can the shipping fee be refunded to me?

Fraudulent shippi g charge

I am a new seller on ebay.. Sold a small item on ebay. The usps charge was less than $10. But I was surprised to find out that they charges my account for $163. Since then I am unsuccessful to get my money back. Is that happen very often? I am desper...

Have eBay add the additional cost option for "Rigid Mail Items".

Good Morning,I have been asking for eBay to include a "Rigid Mailer" add-on to the eBay Standard Envelope Option. USPS charges an additional .46 cents for rigid mailers.All Non-Sport and Sport Card sellers that mail cards in a top loader which is mad...