Shipping

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Shipping Label Overcharge?

While reviewing my recent transactions, I noticed the shipping price a buyer paid is much lower than what I paid for the label. Please see attached screen grabs (original listing + order details). The buyer paid only $4.84 compared the the $10.21 I p...

Problems Shipping from Europe to US

Hi everyone, I sent more than a dozen registered packages from Serbia to the US at the end of March/early April. Around that time, this whole US tariffs thing started, and since then, not a single one of them has been delivered. I'm refunding buyers ...

Request for Advice Regarding Damaged Parcel and Unresponsive Buyer

I sold an item on the 11th of May, and it was due for delivery on 14th. However, the courier has informed me that the parcel was damaged beyond repair during transit. They advised the buyer to get in touch with me directly to resolve the issue.So far...

New policy of disregarding what sellers post as weight/size for shipping?

Every time an item comes up for relist, eBay seems to "estimate" the weight and size of container. I've posted what I've determined! Why do I have to correct this EVERY TIME I RELIST? I hate it!!!!

What is the difference in rate between Media Mail and Free Economy ?

What is the difference between Media Mail and Free Economy?

Item sent through the International Shipping program isn't moving?

About a month ago, I sold an item from the United States to a customer based in South Africa. I chose to use ebay's International Shipping program, which gave an estimated delivery date of April 29-May 12. I put the item in the mail on April 14; it a...

Estimated Delivery Dates Become Absurd..!

Hi everybody, Im writing this note in case that someone else facing the same issue. Im living in Greece and when i woke up this morning i found 2 orders from US customers that placed yesterday evening (May 8th). When i check order details i noticed t...

General eBay Shipping Updates

Video from last week's Seller Check In. About 6 min of updates from eBay followed by 20 min of Q&A. Some of the highlights:ShipCover insurance can now be purchased for domestic USPS shipments up to $15k (last year cap was $1k). International increase...

how to file a claim on missing or damaged ebay standard envelope...how???

one of my customers did not receive his item sent with the new eBay standard envelope and another received an empty envelope with the contents missing. How to I file a claim on them? The automated assistant is really a waste of time and no where are ...

Ebay Standard Envelope Needs To Be Fixed!!! Please!!!

We came to ebay when they started Ebay Standard Envelope for the great opportunity to sell low-end sports cards. It's been great and has allowed us to grow our business. However, the lack of consistent scanning of the envelopes from USPS causes so ma...

Underpaid Shipping

I sent a package to USPS. After the package that I sold was delivered to the buyer I got this message from eBay about a shipping label update and there was an underpayment thing that was $2.11. But I need to know if I should pay it.What can I do?!

SHIPPING LABEL

I purchased the shipping label, clicked to print the label. Printer went into error mode, saying it needed new cartidges. I put in new cartidges, but printer continued with message. Since I can't get printer straightened out, how can I get another la...

Resolved! USPS - so many problems & lost packages in Miami, FL

I have been having a horrendous time with the Miami Florida Distribution Center. USPS packages arrive at this location and then have no other scans after that. I am aware that Miami had some flooding going on recently, but this problem started in May...

What is the best way to package a fishing lure to prevent damage to it.

Is it possible to use padded envelopes for fishing lures/with hooks. How would you do it to save the customer a higher shipping cost.

Calculated vs. Flat Rate vs. Free Shipping

I currently offer calculated shipping for all my items, passing the shipping costs to the buyers. I've "played" with free shipping to see if it generates more interest and haven't noticed a difference. Calculated shipping seems to me to be the safest...