Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Package Sent to Buyer Arrived Damaged and Empty

I’ve been selling Lego minifigures and Lego accessories for the past year with little to no issues on the buyer’s end. Today I noticed a scathing review about a recent sale. The seller showed a picture of my bubble mailer with a hole at the bottom of...

Shipping

Okay, so I use the app on my phone to weigh packages then get QR codes to scan at the post office for labels. I have a customer buying 3 different items. Because I cannot 'combine shipping' (that I know of) through the app on my phone, I typically wi...

eBay Standard Envelope Tracking Not Updating? Issues & Solution (After Feb 10, 2025)

Hi everyone, We recently noticed that most of our shipments using the eBay Standard Envelope service have had tracking issues. Either no tracking updates appear after drop-off, or the tracking stops updating entirely. We rarely had problems before, b...

Resolved! eBay Standard Envelope Inconsistency

First off, I’ll start by saying I love eBay as it’s a great platform for small time sellers to have a platform without paying for a store front, overhead, etc. With that being said, I sell a lot of trading cards, from expensive cards to inexpensive c...

Media mail eligibility: have already exhausted all resources

Can a CD booklet- without the CD or jewel case- ship media mail? I've selected "other music memorabilia" for the category & ebay has defaulted shipping to media mail but I don't see how it would qualify? Though I suppose I could just include a random...

Shipping on .com as a Canadian seller

Hello everyone!This is my last attempt to find an answer to my question. Yes I have watched video explaining this and read threads talking about this but non applies 100% to my situation. I hope I’ll find good infos here. So thanks in advance.I have ...

Resolved! Anyone else getting the message USPS Experiencing when generating a label this morning?

Is anyone else receiving the message in red "USPS Experiencing issues" when purchasing a shipping label this morning? The message appears underneath the service category. I need to ship an order but am afraid to try because of this message.

Resolved! eBay’s USPS Parcel Insurance Plan (PIP) Claims — No Updates, No Access, No Support?

If a buyer doesn’t receive their USPS shipment and the seller has already issued a refund, eBay instructs sellers to file a claim for reimbursement through Parcel Insurance Plan (PIP) — a third-party company they’ve apparently contracted for this pro...

Important Shipping Update for U.S. Buyers

Dear All, Due to the current status of unfinalized postal tariffs between Sri Lanka and the United States, USPS is not accepting air mail or parcel shipments originating from Sri Lanka. As a result, Sri Lanka Post is also unable to dispatch air mail ...

U.S. Postal Service Announces Temporary Price Change for 2025 Holiday Shipping Season

Less than a month away, before prices go up until January! U.S. Postal Service Announces Temporary Price Change for 2025 Holiday Shipping Season - Newsroom - About.usps.com ᓚᘏᗢ

Now Hiring Postal Inspectors Tariff enforcement?

I just caught this announcement, the US Postal Inspector hiring portal is now open 8-17 September. Is this a direct result of ending the US de minimis exception, or is it a regular occurence? ALERT: INSPECTOR HIRING PORTAL IS NOW OPEN September 8-17!...

Resolved! ebay tracking numbers unreliable

i need to find out why this website tracking system is the way it is. i just recently started ordering trading cards for a “one piece” card game and ALL IF NOT MOST of the tracking numbers ebay gives have no legitamcy with the official USPS tracking ...

USPS Affecting Late Shipment Rate

I dropped my packages off at a different USPS location than usual across town because I was in the area. They were scanned as accepted over 24 hours later and show the packages were sent to my local location. There is no history of the packages being...

Resolved! does anyone know how to contact the authenticator who verified my card? They're in New Jersey.

My card was authenticated in New Jesey and shipped to me. It was then returned to the authenticator from my post office for an "insufficient address". Does anyone know how to contact the person(s) who did the authentication?

Item hasnt been delivered but customer already requested a return

so i have a item thats been playing the missort game. Orginal sent out from utah heading for the miami area. (lauderhill, FL 33351-5050) My question is how are customers allowed to start a return with the item that hasnt been delivered? Return reason...