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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I have to clear cache before ebay home page loads

This problem just started today. On my desktop I can go to https://ebay.com but if I close the browser and go back, I have to clear my cache or it just sits there with a white page loading forever. I can go to "my ebay" through a bookmarked link anyt...

Uploading/editing images in a listing makes Ebay glitch in Firefox 111

This has been happening for about a month now, and it's been driving me nuts. In Firefox 111.0.1 on my Win 7 desktop, whenever I try to add or edit an image in a listing, I can't save or upload that listing. The buttons refuse to work, and a quick Cr...

Relisting Items Not Working

Relisting an item is not working with Chome OS. Hit list button and the page just sits there.

QR CODE NOT WORKING AT POST OFFICE

Have items that I've sold and need to ship out. Get to post office with QR CODE for label and post office says no label available? Anybody else having this issue? Have no computer or printer is there another way around this??

Ebay prompts me to ship an item that has already been shipped and delivered.

I recently sold an item on Ebay in which the buyer chose FedEx as the shipping carrier and paid for the shipment. But when I went to print the label, Ebay told me FedEx will not ship to a PO Box so I was forced to use USPS as the carrier. I messaged ...

Locked out of eBay account as I no longer have registered phone

If you are locked out of your account because you no longer have access to the registered phone - open a new account so you can speak to ebay live chat. They will change your number which they say will take up to 72 hours.

pages with ad banner freeze and bugged with adblock extension

this only started happening today, where search pages with ad banner(s) would just freeze, listings disappear, unable to click on avaliable links straight away with up 5 sec delay before cursor change black to click, and all this other random issues,...

microsoft surface Duo 2

For about a week now I have been unable to view listings from any of my 3 microsoft surface duo 2s. I have a microsoft surface duo 1 that can view listings. I keep getting a redirect error on all three duo 2s. I have factory reset them and the same r...

Resolved! No notifications for replies

I am not receiving notifications for replies to threads I subscribed and responded previously

Locked Card

how do i resolve a locked Ebay gift card ??

Homepage never loads

For the last week or two, I cannot access the eBay homepage, but if I get to another page within eBay via Google or an email link, etc. the site functions normally. The homepage (https://www.ebay.com/) never stops loading, never resolves, only return...

Paid invoices remain markes as unpaid and tracking data uploads not functioning (again...)

One again the ebay invoicing system / seller hub doesn't work. First issues: buyers are paying invoices which I can see happening in the payments overview but they remain indicated as unpaid on ebay. Second issue: it's not possible to indicate items ...

Resolved! Messages 26

over the last few weeks, i get this number 26 next to messages, even tho there are no new messages tried refreshing, open-close, different browser and it stays the same anyone else?

Return an item page not working for me.

Trying to return an item but having a problem with the returns page. After entering a reason for a return and loading a couple pictures as requested, the Confirm Return box stays grayed and doesn't respond so unable to actually submit the form.