Selling

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Buyer paid for item but is no longer a registered user and cannot contact them

A buyer recently paid for an item of mine on Ebay and I tried to contact them before I shipped the item. They are no longer a registered Ebay user. Now I am concerned that if I ship, I will lose out on the money they sent me, which supposedly comes w...

We canceled a sale for your security We had a concern with a buyer’s account

I have just made a sales and printed the shipping label, then eBay sent a message: "We canceled a sale for your security, We had a concern with a buyer’s account" Although eBay says the transaction was cancelled, the fund was not returned to the buye...

Ebay is restocking sold items under variations

After consistently having a 100% rating, I recently got a lower than standard rating due to Ebay restocking items that were already sold. I have to cancel due to the issue and now suffer a lower rating. I have contacted 3-4 times. Was told to lie and...

EBAY NON Sense:

So I was Scammed out of my camera, Ebay refunded the buyer saying the camera was not working.Ebay charged me $20.00 on top of the buyer getting a full refund. The buyer never started the refund process for a return. So Iam out my camera my shipping c...

Tracking

Buyer says never received. My tracked says DELIVERED! What do I do?

Resolved! eBay customer service - a compliment

I received an obnoxious feedback comment that was racial in nature. It was done as a "positive." I reached out to eBay customer service and was asked to send an email detailing my concern which I did....and I was happy to get a response about 7 hours...

You can't list, as you need to update your GSTIN and IEC on eBay

HIi have provide GSTIN and IEC on eBay But still getting Following error.please any one help me.You can't list, as you need to update your GSTIN and IEC on eBay. GSTIN and IEC are mandatory for sellers who are registered in India to sell on eBay.To s...

How to contact a user, there is no contact option on their profile

I missed an offer and wanted to contact the potential buyer. On their profile page there is no contact option "as advertised", at least not on a cell phone. And to search their ID, there is no "advanced search" option on a cell phone.

Testing eBay after years of not using it

Trying eBay after years of not doing it cause of bad customer interactions. Friends who buy off It say its the most streamline and safe place to sell. Just had a bot buy two of my items and now there is no easy way to repost them after I canceled the...

Resolved! Unpaid buyers item cancellation

I have a buyer who bid on 6 of my items and won them all. Like so many before, of course, she doesn't pay or communicate with me. I did send her an Invoice with telling her she has 4 days to pay me. I knew that after 5 days Ebay gives me the option t...

Resolved! Item Not Showing Up in Search

Kindly note that the Item I posted has not been showing up in search results, despite being active for over 27 hours. It has now been 27 hours since I received the confirmation email from eBay, and the item is listed under active listing. I have sear...

Resolved! Many other sellers with ph. number in listings??

I can't understand why ebay allows many other sellers, my competition, to display contact and ph. numbers in their listings? I understand that there are a couple of categories that have an exemption from this policy, but the sheer number of other sel...

Ebay virtual assistant

Thoughts on hiring a ebay virtual assistant?? Is it worth it? How valuable are they? Will they help my store?Best ones to hire??

BUG REPORT: Accepting Best Counter-Offers Issue

In the past few days, I have had to end multiple listings due to an issue with Best Offers.I will accept an offer, but then it will say PENDING. The listing will stay up. Apparently to the buyer it looks like it sold to them, but on my end it's not. ...

buyers that make offers and never pay

what is the deal with these buyers that take the time to make offers, you accept the offer, and then they NEVER pay?!?!? SO frustrating!!! Is it just me, or does this happen with everyone?And, they don't even get a bad mark on their buying score - an...