Some people have no class...

[sin-n-dex]

So I'm sending out offers to buyers, and I made a mistake with one of them. It was pretty obvious that it was a mistake, 80% off a silver coins (so basically the buyer is getting an ounce of silver for $5, you'd have to be visiting from Mars to not realize I didn't do that on purpose).

That's all fine, I made a mistake, I'll honour the sale, no problem. I tell myself I will never learn from my mistakes if I keep bailing myself out of trouble with excuses and rationalizations.

So the buyer accepted the offer... but THEN... he writes a long "rant" type of eBay message telling me how wonderful I am, how much I must appreciate him as a customer (he's never bought from me before), how it's the greatest gift he ever got, what a generous person I am, and how he'll treasure the coin forever. (Insert finger into mouth right about now...)

OK, I get it that I made a mistake, the buyer accepted the offer, and not shipping can mean bad feedback or worse, a defect.

There's no need to write all of that knowing I made a mistake and probably feel pretty bad about letting a $27 coin go for $5... Just pay for the coin and shut your mouth. None of that noise was going to change how I proceeded with the sale after he paid.

C.

[inhawaii]

I would have done the same as you.

Good karma.

[stehen669]

Yep ... Some have no class...

[myboardid]

I think a reply like that would have made me laugh through my tears.  I once listed a $30 item for 30 cents, sold 3 out of 4 of them within 10 minutes of the listing going live.  That one was painful.

[tev4all]

---

@sin-n-dex wrote:

So I'm sending out offers to buyers, and I made a mistake with one of them. It was pretty obvious that it was a mistake, 80% off a silver coins (so basically the buyer is getting an ounce of silver for $5, you'd have to be visiting from Mars to not realize I didn't do that on purpose).

That's all fine, I made a mistake, I'll honour the sale, no problem. I tell myself I will never learn from my mistakes if I keep bailing myself out of trouble with excuses and rationalizations.

So the buyer accepted the offer... but THEN... he writes a long "rant" type of eBay message telling me how wonderful I am, how much I must appreciate him as a customer (he's never bought from me before), how it's the greatest gift he ever got, what a generous person I am, and how he'll treasure the coin forever. (Insert finger into mouth right about now...)

OK, I get it that I made a mistake, the buyer accepted the offer, and not shipping can mean bad feedback or worse, a defect.

There's no need to write all of that knowing I made a mistake and probably feel pretty bad about letting a $27 coin go for $5... Just pay for the coin and shut your mouth. None of that noise was going to change how I proceeded with the sale after he paid.

C.

---

LOL,

Pot meet kettle. 

Rant about a rant.

Ha Ha 

[gracieallen01]

There is just no remedy for people like your buyer.  My suggestion?  Put the buyer on your BBL, ship the coin, turn around, walk away and don't look back.  Take the error as lesson learned and keep walking.  It's a pretty day outside.

[albertabrightalberta]

---

@gracieallen01 wrote:

There is just no remedy for people like your buyer.  My suggestion?  Put the buyer on your BBL, 

---

I totally disagree. The buyer didn't do anything wrong! 

It's the seller who owned the listing, seller who saw that there were watchers or viewers, seller who sent the offer for the wrong amount and all the buyer did was accept the offer that was sent to him! (Had the buyer made this type of lowball offer, my comments would have been different.)

Most of us who sell have made mistakes and the decent sellers honor their errors but learn from them. 

My reply to the buyer would have been along the lines of, "Thank you for your purchase. I erred in the amount of the offer but I always honor my commitments. Enjoy your purchase." 

I think the rant and some of the responses were uncalled for. 

JMHO. 

[stehen669]

---

@albertabrightalberta wrote:

---

@gracieallen01 wrote:

There is just no remedy for people like your buyer.  My suggestion?  Put the buyer on your BBL, 

---

I totally disagree. The buyer didn't do anything wrong! 

It's the seller who owned the listing, seller who saw that there were watchers or viewers, seller who sent the offer for the wrong amount and all the buyer did was accept the offer that was sent to him! (Had the buyer made this type of lowball offer, my comments would have been different.)

Most of us who sell have made mistakes and the decent sellers honor their errors but learn from them. 

My reply to the buyer would have been along the lines of, "Thank you for your purchase. I erred in the amount of the offer but I always honor my commitments. Enjoy your purchase." 

I think the rant and some of the responses were uncalled for. 

JMHO. 

---

As I said some people have no class as in the seller...

[gracieallen01]

I can appreciate you disagreement.  The OP did write: "That's all fine, I made a mistake, I'll honour the sale, no problem. I tell myself I will never learn from my mistakes if I keep bailing myself out of trouble with excuses and rationalizations."

I think that the OP was basically commenting on the sarcasm of the 'Thank You'.  However, I have met some people that are so gushingly grateful that it can make one want to run for the hills.

[dhbookds]

I don't get it........the buyer thanked you for honoring your offer and you're ticked about the way they did it? 

[fern*wood]

I always enjoy your stories and know you are a good seller that will always do the right thing even when it hurts.  It's also sometimes difficult to read words as sarcasm, and I just didn't in this instance.  Possibly the buyer was really thankful to get a good deal from a good seller and wanted you to know you were appreciated.  If I'm still angry with myself over an error, though, I might not want to hear anything so my interpretation would be from that mindset.

You never know, they may end up being a great repeat buyer and you will recoup your loss many times over.

[fern*wood]

When I reply to the original post, why does my post not show that I'm replying to the original poster?  When I reply to other posts (including my own like this one), it shows properly.

[maxine*j]

---

@fern*wood wrote:

When I reply to the original post, why does my post not show that I'm replying to the original poster?  When I reply to other posts (including my own like this one), it shows properly.

---

The lack of user name means the reply is to the OP.   The OP's user-ID does not show in replies to the OP.    The user-ID shows only in replies to posters other than the OP.  

Look at posts by others here, some to OP and some to non-OP, and you will see the pattern.

=

[cynic-cards-and-games]

I have done the same thing, you think it set to Amount but its a %. Yes the buyer should know but what do they care? There should be a way for a seller to RETRACT or ALTER a offer after it was sent. they have these tools for buyer but not the seller.

[duffy4444]

   What you have shown is seller integrity, and I'll bet you get over the mistake more quickly and can sleep a lot better at night. I think that's worth the 22 bucks difference you could have gotten. 

   Perspective, character and integrity... good for you!

Cheers, Duffy

[gracieallen01]

I'm not ticked off - I didn't start the thread, but being a sarcastic smart-a** quite often, I can understand how the OP could be somewhat miffed.