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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Potentially sketchy offer?

I just got an offer yesterday that I've been thinking about but really not sure if I should accept. I've gotten some very obvious scam offers from a person already, to the point where their account got deleted and they kept making new ones and sendin...

How to change feedback type left for buyer?

I left feedback for a buyer on the mobile app and it doesn't provide an option to select which type of feedback to provide so my negative feedback is posted as positive for them. Is there a way to change this? And am I missing something in the mobile...

selling

I tried to several times. But can not list the items. 

What in the world is a PACKAGE RESEARCH CASE CREATED ?

My buyer has opened an INR case on March 25th of which I uploaded tracking to show Item was delivered Feb 25. My funds that were put on hold were released but the case remains open. So I'm positive the case will close in my favor. Just for the heck o...

Find out why seller levels are so important on eBay

Seller levels are more than just a badge of honor. They're a way to help buyers shop with confidence on eBay and reward sellers with additional perks. But did you know you can lose access to tools like Promoted Listings if your seller level falls bel...

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my searches keep coming up empty

Well, this is silly, but everything I search for comes up empty. Not even specialized items, just 'vintage brass kindling box'. Nothing rare. I've tried it with numerous items with the same result. I think a setting of some sort must have been change...

change in address

I sent to item to the buyers addrss on EBAY, as it is done automatically to that on file address. The buyer changed the address and now claims I didn't send it to the right address. I have to send to addrss on file, correct?

Package shows delivered same day it was mailed

I sold an item and brought it to my post office at about 4:50 pm. I then got an email from the buyer about 7 pm saying it showed as delivered. I live multiple states from the buyer so its not even plausible that it could have been delivered. I checke...

New user - ebay

Hi there, So I just created an account on ebay, and after few hours i just got an email with the subject"Reactivate your eBay account" because apparently it has been put on hold for an unknown reason.The email says the following "Please get in touch ...

Inability to contact buyers for authenticity guaranteed sneaker sales

I recently conducted a sale with a buyer who purchased a pair of sneakers that are covered by eBay's Sneaker Authenticity Guarantee, meaning I shipped the shoes to eBay from which they verified and reshipped to the buyer. I just received my first neg...

Restricted seller account

My selling account was restricted for 30 days. The 30 days has elapsed(it's now up to 42 days) but my ability to list items is still being restricted. I have reached out ot Ebay a few different times and referenced the email that stated my account wo...

User avatar by Adventurer
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Help finding eBay Product ID (ePID) number information.

How do I find out about or search eBay Product Identification (ePID) numbers? I purchased an auto part based on what the seller showed in the Item Specific section that was one brand but received a different brand so I wanted to compare what the sell...

User avatar by Thrill-Seeker
  • 6124 Views
  • 7 replies
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