Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer Name

If you get an order and there is essentially no Buyer Name..........do you ship anyway? If you ask the Buyer for the "name" of the person this is shipping to and you add that to the shipping label, is that considered a deviation of the order itself? ...

Are eBay Bots Getting Carried Away?

I had another listing ended today for breaking policy.When I read why my listing was ended, all I could do was shake me head.We had to remove your listing because it didn’t follow our Prescription and over-the-counter drugs policy. Prescription drugs...

Resolved! In assisting the buyer to find the relevant listing for the item they want to buy

When the buyer goes to buy an item,In an attempt to find him a listing of the kind he hopes for,A link to the listing that matches the item he intends to purchase,Is it a problem to send him a reply email via eBay?

Resolved! Ebay "glitch" unable to revise or list items

I've been unable to list or revise or list anything on Ebay since 8/29/21. Every time I attempt to list anything I get this error message "It looks like there's a problem with this listing. AlertTo ensure success for our sellers and create a safe mar...

Item delivered thru uship , pictures provided . The person denies receiving the item after a week.

I sold a commercial dough press restaurant grade machine , I hired someone from uShip.com to make the delivery since it was just 200 miles away.The uShip driver picked up the unit and upon delivery( delivery address for a oversee shipping warehouse w...

Resolved! I on accident accepted a return I was trying to fight. Is there anyway to undo it?

The buyer had 0 feedback and used "not as described" as method of return so I couldn't argue it even though the article is EXACTLY as described and is exactly what was stated for sale. She returned because of buyer remorse aka it didn't match what sh...

Account Holds on veteran sellers

Just had a very frustrating chat w/an eBay employee regarding my seller account. Granted it's been over a year since I've sold something here, but I just did make a $75 sale about 3 weeks ago. I'm doing some more reading up on rule changes, but - let...

Buyer did not pay

I have a buyer who has not paid after four days I have sent three invoices with messages asking if there was something wrong. No response what do I do now ? They only have a 3 next to their user name so it seems they are’s new to eBay?

@ increase buy it now sales

Can you please tell me how to increase my 'Buy it now' type items in my listings ?

Do you think I can get this neutral feedback removed (freight forwarder)

On my selling ID, a buyer from Mexico bought a Monster High doll from me on 1/31/22 (shipped 2/1/22). This was shipped and delivered to a freight forwarder in Laredo, Texas. Today I get a neutral with this comment in Spanish "I could not receive the ...

Affiliate market

mam/sir,I'm just asking if you have an affiliate marketing offer on ebay.ph so that I can use the link of the items on ebay.ph when I market here in the philippines. thanks for the answer, god bless

buy one get something else free?

Hello, I have an idea for a promotion and I'm wondering if it exists so can do it. Here's the idea, I sell phones and chargers, so like a buy one get one free or like %50 off, so when they buy the phone they can see buy this charger for %50 off, and ...

Customer having trouble entering an order. A customer cannot enter an order because of location.

The customer says that Ebay will not deliver to his location. I suggested to check his address or to try to use a friend or relative as an address. FYI, the potential customer has numerous other purchases over the last number of years.

Binary code

I hope this will lead to be a big fat check for me, in the end. I think eBay is using my daily sales record to create a new binary code to get rich off of! 000101100010000010 LOL ! I'm not flattered!

Resolved! Nothing is more embarrassing than a company the size of eBay not practicing basic Change Control

Seriously eBay. Change Control is the most BASIC part of the development process. Every couple of months someone makes a change to a report or a download. No one bothers to tell the Users of the actual report. This is not a glitch, it is not somethin...