Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Ebays money back policy

Hopefully if all the sellers on ebay, atleast the ones based in USA, would write about the defect in ebays money back guarantee policy;that by choosing item doesn't match photos or listing description, no matter how diligent a seller is about adequat...

I cannot leave feedback for a customer that just purchased as they closed their account - Help!

I just made a sale and once the item was delivered, I went in to leave feedback for the buyer. When I click on Leave Feedback, I get this response from eBay. "Unfortunately, this user is now inactive and no longer eligible to receive feedback. Review...

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Resolved! I am looking to find a new place to buy and sell.

I buy approximately 5k/ month and sell approx 7k/ month on eBay. You can imagine they make a good amount of of this and my subscription. I have recently been the recipient of extortion attempts but 2 buyers and eBay did nothing to protect me. I am fu...

eBay Down - Again

For the second time this week, eBay is down. This is happening way too often.

Resolved! Ebay sent cockroaches and Spiders to people..

this was a while back, ebay was found guilty of sending cockroaches and spiders to people( who I assume had held there feet to the fire). anyway fyi, this is the kinda people yer dealing with..

eBay won't let me upload tracking for an INR claim - anyone else having this problem?

I had a buyer open an INR on an item that was delivered (in/at mailbox) per the USPS tracking. I have been through this many times, so as usual I copied the USPS tracking and went to paste it in to the appropriate location in the Seller Response page...

Rationale for blocking visibility of "Followers" list?

I have a few people following my store and would love to reward some of them with discounts if they buy from me...but eBay apparently doesn't allow me to view the list of my own followers? Why exactly is that, I know we have repeat buyers at least th...

Buyer claims the item not as described

I had a customer message me after receiving the pants that they were not grey, but are khaki. However, in my listing, as well as description, I have that they are grey. I took 7 different angles of these pants and in every angle they are grey. Howeve...

What do you do if you send wrong Item and buyer will not send back

I put the wrong shipping label on the two packages so they went to the wrong people one person got a refund the other person got the first package I asked them not to open then they said they did not know if they got it so I mailed there original ord...

eBay Shipping Labels and Payout

We've moved this thread to the appropriate board, please click the link to find the new location.

Had listings taken down for policy violation even though they did not violate policy

So essentially I had over 500 of my listings taken down sighting that they were violating replica coin counterfeit policy when in fact all of these coins were genuine US currency none of them were replicas or fakes at first I thought this was an arti...

Resolved! Expired Diet Gummies

Hi All, does anyone know where I can find the rules on expired medications? I found a seller who is selling some Apple Cider Vinager Gummies that are expire dated 5/2023. And I want to know if this is okay.

Address change scam

I'l try to be brief, but beware. I sold a camera to a legit buyer/he immediately pays/I buy shipping label/I ship to buyer one hour after Ebay notified me he paid. Took me about 20 minutes to drive to UPS, drop off package, return home. The perfect t...