Seller Tools

Forum Posts

Sorted by:

Fraudulent advertisement on seller sites - SMARTYPLUS.NET

I purchased an item on Ebay today and when my transaction was complete there was an advertisement for a $10.00 rebate on my purchase. Site is 'SMARTYPLUS.NET'. Don't go there, they attempt to charge your credit card $3.00 per my credit card company. ...

UNJUSTIFIED LATE SHIPPING DEFECT

WE SOLD AN ITEM ON SAT 1/18/25 WE ONLY SHIP ITEMS THAT SELL FRIDAY THROUGH MONDAY MORNING OUT ON MONDAY SUN WAS 1/19 25 MON WAS 1/20 25 MARTIN LUTHER KINGS BIRTHDAY POST OFFICE WAS NOT OPEN SO ALL 20 PLUS SALES MADE THAT WEEKEND WERE SHIPPED OUT ON T...

Easy way to get all expenses for year?

Hi All!I'm in the process of collecting all the needed documents for 2024 tax reporting. I'm trying to make sure I get all my fees to start chipping away at my gross amount as indicated by my 1099. I realize anyone responding is not an accountant and...

Resolved! ebay message

HelloI received this message todayI don't understandSave $100 to help you drive salesJumpstart your advertising with up to $100 off Promoted Listings with a priority strategy. Opt in today to reach more buyers and boost your sales.If I accept what wo...

Resolved! How to opt out of the Store Banner slideshow???

I really don't like the slideshow that's been added to my store banner. The "about" that has been added is BIG white text on a black background and it's beyond distracting and totally at odds with how I want to present my store to shoppers.﫤Someone P...

Resolved! When did the HTML forums / community start on eBay?

I remember learning HTML on the forums many years back so I could improve my listings. This got me into web design and now many years later I am still working in web and have eBay to be thank for that. For my resume / own website I would like to find...

Managed Active Listings page in Sellet Hub has disappeared.

I'm sure eBay knows this. Both in Firefox and Edge. Click "Active Listings" (under Listings) and we get a blank page, no links work, no drop-down menus work for Managed Active Listings. Thank goodness the "My Ebay" on the upper right bar near the bel...

Store Billboard

I can't find the option to allow me to add a picture on the billboard. I was able to add a logo.

Seller Hub new format

Is there any way to search your own listings (both active and sold) with this new format? I often search for specific brands I have listed or have sold and the search bar is gone.

promoted items

please cancel my promoted sale , im losing money i thought it was a 1 time charge, what a scam, i will be closing my account

Uploaded item pictures with csv upload and image isn't showing after listing

Hi,I am listing with csv file and item picture isn't showing after listing.I didn't have any error code when i did test upload and all uploads were completed withought single error. also i double checked spreadsheet formula if there's any mistake but...

Issue with CSV Uploads on eBay: Variation Photos Not Uploading

Hi everyone,I’m facing an issue when uploading listings via CSV to eBay that include variations. While the main product photos upload correctly, the variation photos are not being taken, even though they’re still hosted on my server.I’ve tried everyt...

when creating bulk listings with uploading reports, does ebay store the images?

I'm trying to understand if I need to keep hosting my 3rd party images forever, or if eBay is storing them after retrieving them when I upload my csv in the seller hub. Does anyone have any insight on how eBay handles these?

T-Shirt File Exchange Return Policy Issue

Hi!Is anyone know why almost half of my listing didn't get through?I fill the policies with my policy name, I only have one each policy.Not editing them before/after uploading, still the same from at least a week ago.Error code 21916250 A return opti...

Resolved! I only get 1 chance to access the new All Selling page?

Let me see if I understand this:I can access the New All Selling page only thru Seller Hub.I can continue to switch between Seller Hub and the original, simple eBay selling page.But once I switch out of Seller Hub to Simple Page, when I switch back t...