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Offers to buyers

Hi! Just wandering what are the rules or conditions for eBay to allow another go to send “Offers to Buyers” on the same listing. Sometimes an offer to buyers can be sent as soon as the item is listed. Is it wiser to wait for the interested buyers to ...

Motolister not working again

We have daily issues with motolister. We upgraded to a new pc with windows 10 and now motolister will not send the token to ebay to complete the handshake. I have tried numerous beta versions, windows xp, 10, 11 and nothing works. Of course, no one w...

MUAA and Bulk Shipping Labels

Under the main account you can select several orders to ship and then select the "shipping" drop down and select "get shipping label". This brings up the bulk shipping tool for just those order you selected. Under the MUAA account the drop down only ...

Bookmarks

I just bookmarked a solution to my ptoblem, but cannot find the bookmarks link. Help! Thanks

Buyer wants to return item after it's been paid because they received the size that was listed

I have a buyer who misread the size on the item, recieved the correct item, as it is listed, and wants to return it. They have initiated a return label on their own and are saying they are sending it out, but then I will have no way to refund them if...

Where do I find what I paid for a return shipping label?

I offer free returns, paid by the seller, and have had several during the past quarter. I've run and downloaded the transaction report, the file exchange report, and some other one, plus have looked in my shipping labels, returns, etc. , but I cannot...

Offsite search shows ended listings and not live listings

I don't know if this is a bug or a cash grab, but offsite ads includes ended listings and these will show up sometimes before active listings.

i cannot view or make promoted listings!!

i am an above standard seller and whenever i click on campaigns it doesnt allow me to it just puts me back onto dashboard pls help

someone explain to me how much is the tax fee?

What your buyer paidItem subtotalUS $150.00PostageUS $10.00VAT*US $33.60Order total**US $193.60What you earned Order totalUS $193.60eBay collected from buyerVAT-US $33.60Selling costsTransaction fees-US $28.57Other feesUS $5.00Order earningsUS $136.4...

"Failed to process" template upload

I'm decently experienced in bulk template uploads via csv. Most of my templates upload just fine, but I've recently attempted a bulk upload for Men's Clothing -> Coats & Jackets and the upload "fails to process" with a completely blank results file. ...

Resolved! Is it possible to set Promoted Listings via the bulk upload tool?

The only way I have found to bulk edit Promoted Listings is through the bulk editor in Seller Hub, however when uploading a lot of listings, this can be very repetitive and cumbersome. It would be great to be able to set this in the CSV file so it's ...

Does ebay authenticate your brand name items before you sell?

Hello! I'm new to selling, well it's been many moons since I last sold on ebay. I recently posted a Michael Kors item which I had authenticated through them directly. I do have some other brand name items I'd like to sell. Does ebay have a service th...

Me again- Newbie having combined shipping issues

Hello! I posted the other day about having issues with combined shipping. I never knew about it until a customer emailed me asking if I offered it. So I've been messing around with it for two days. It seems like no matter the options I select making ...

Resolved! Font size & type not what I'm picking in description area. Workaround?

I guess the update broke something last night. I have a template that I put in all my listings. It's Arial 14pt. When I add the actual description above the template info, it's always smaller but looks like the same font. Previously, I'd just highlig...

Error code 37 HELP - Never seen before on eBay questions. "external product.type" Check API Document

Hello , this is what my cvs looks like. I have been manipulating it the past couple of days because I keep receiving the same error code 37. can you please help me figure out how to fix this so I can bulk upload my template correctly? Thanks *Action(...