Returns

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Resolved! Seller posted purchase after I started an Item Not Received Dispute

I purchased an item and a tracking number was issued, but then the item was never checked into the post office. I waited until after I was supposed to received the item to issue a item not received dispute with a request for my money back, and lo and...

Need refund for return shipping; item was not as described, seller won't respond.

I bought an item for my car which was not as described. I returned it to the seller with an Ebay shipping label; credit for the item was refunded but the seller charged my PayPal account for the RETURN shipping cost. I emailed the seller and they hav...

I was sold a defective TV now ebay won't help me get my refund.

This might be a little long but ebay is seriously stressing me out. I never been through anything like this before in my life and I will never order a TV through eBay again. So I bought an open box 8k samsung 900t TV on ebay for a pretty good deal. T...

mail forwarders

i have buyer who is international buyer. This is what ebay told me. If buyer tells ebay item not as described, ebay will issue return label to this buyer and charge me about $200. considering i sold item for $72, buyer expects me to tell her please k...

Accepted return, USPS lost it

Item was sold and insured using the ebay label when shipped. Return was accepted and ebay return label provided. Now USPS says they have lost the item. Is there any insurance on the return label?

Return shipping label purchase option gone

What happened to the option for me to buy the return shipping label on eBay? I'm the seller and normally when we get a return request we can purchase the label and eBay gives the buyer instructions on how to return. As of this week, it looks like tha...

Resolved! I received a refund without returning the item

I received an item that wasn't as described, i first send a message to the seller said that i would like having refund and returning the item .(not open the case yet)within hours, i got a refund ,and then i can't open the return case (it said the sel...

return shipping...

seller wants me to pay for shipping label after he sent an item that does not fit my car... I cannot get help from ebay anymore ...there is no way of getting anyone live ...telephone or chat from Ebay...very disapointed in Ebay customer service...thi...

what in the world?

I'm semi new to eBay. over a month ago, I sold a NWT dress. I had no returns allowed, yet this buyer submitted a return request due to her "just not liking it, it has lint." whatever, I was annoyed but I accepted it. She missed the first window to se...

PayPal Buyer Protection for counterfeit items

Recently I have ordered headphones and received counterfeit product. I am thinking about opening case with PayPal. I came across this while surfing on PayPal's website - "If a seller loses a Significantly Not as Described claim due to the item sold b...

Returned purchased items to seller - insufficient address

I bought some Harley cvo style tank badges from a seller in the UK. Paid $181 total. Badges arrived in about a week and they didn’t fit the tank. Plus, they were plastic and $181 is quite a lot of money for some plastic stuff that didn’t fit. I initi...

Resolved! Trying to return an item that never shipped

I had purchased an item and once paid for I realized I wanted to return the item before it even shipped out to me. I checked the box to return and get refund the problem is...the item is now saying delivered and that I have to print a packaging slip ...

How can I get my item back?

Short story - April 2021: Item sold, brought to the local USPS-office and the labeled box been placed at the outgoing mail box.I was waiting for 2-3-4 days expecting my package to appear on the USPS web-site, in vain.In 10 days, Buyer opened a case "...

As a seller getting a scammed and Ebay sided in buyers favor

Hello,I need some advice. I haven't sold anything in a long time but I had an iphone 12 brand new never opened that I needed to sell because I needed the money for a medical bill. So I posted it for sale and it sold quickly. The buy had this sense of...

Returning defective item and partial refund

I purchased a $227 dress listed as new and discovered a broken zipper when I received it. I was unable to try it on even once due to this. The seller is saying the zipper wasn't broken when she shipped it and I broke it... She refused to give me a re...