Seller Update: January 2025
Kick off the new year successfully with our latest updates.
Forum Posts
Resolved! Got the refund for a lost item from seller, but eBay didn't return me the shipping costs.
So, here's the story. I bought an item on eBay. A collectible figure. It was covered by money back guarantee and came with that expensive eBay shipping. Well, it turned out that their shipping sucks and the guys just lost the item. Estimated delivery...
Resolved! Sending a return label without request from buyer?
Experts, I have a case where a camera I sold needs a shutter repair. I talked to the buyer and told him I would send him a pre-paid return label. [I'm confident I can fix this easily and return it to him working. He would send me only the shutter, no...
What happened to TRS seller protection for offering free 30-day returns?
Maybe eBay changed things up again, but I was under the impression that TRS who offer free 30-day returns get a pass for bad buyers that post negative feedback even though they can return the item at no cost.
100% **bleep** on RETURN!
Had to return an item that was not as described. I printed return label, sent off the item to be returned at post office. After a few days I noticed I never received the tracking update, so I went into my Ebay account. The resolution center had no ca...
Buyer protection.
I want to buy an item, but the seller does not accept a refund. The seller declares that the product is in good condition, will I be able to return the money for the product if the product turns out to be defective?
return package received by seller but no refund as seller tried to close it
Hello,I returned an item due to incorrect description. The seller did not respond to my messages on shipping label so I had to pay for the returning. The package got delayed and received by the seller after 43 days ( return from China to USA). I have...
Return
I’ve bought a phone, doesn’t match description , seller agreed to refund and I have a pending refund from seller in PayPal ...but I have no returns label to send the phone back to the seller. She has said she’s paid for a returns label but i can’t fi...
Buyer wants to return bass guitar
The buyer wants to return an item which is a bass guitar even tho my item says no returns. The reason he says is because he changed his mind. He says in the comments “Bass is in poor shape, a lot of fretwear noted, fret buzz present, does not stay in...
Seller refuses to send return shipping label
I requested a return shipping label for Not As Described. Seller returned request stating to return package, but the print label button does not render a label. I wrote several requests for a label but no response. How do I get a label, the seller pr...
Full refund not working.
I've been trying to give a full refund to someone but it doesn't work. Not sure what else to do. Thanks.
International Seller wants me to pay for shipping to return item not as described
So I haven't opened a return case yet and contacted the seller to resolve the issue. I received a lens that was not as described had a scratch on it even though the listing said it was mint. Seller is from Japan and asks that I ship the item back via...
Scammed
So I just got scammed. I usually always sell my items on stockx but I will list my same items on ebay for a little more to see if someone will buy it even though frankly it is a little more inconvenient for me. I was lucky enough to cop a supreme hoo...
Did ebay raise their return shipping postage rates?
I just had to act on a SNAD (buyer is in the same state as I am) for a 4 oz package. I saw that the return postage ebay will charge me for this is $4.75. That doesn't sound right does it? My cost to ship out to a buyer in the same state for a 4oz pac...
