Returns

Forum Posts

Sorted by:

Buyer returned an item and it's completely damaged

I sold a used camera lens. Buyer received and claims it's not as described. Ebay ruled in his favor and he shipped the lens back. The lens arrived in a damaged box, not wrapped, with broken glass etc. Really poor condition. I recorded myself receivin...

Refunds

I Sold an alienware monitor to a customer and now he's stating its the wrong model. Sure enough the pictures he sent me were of the wrong model however I forgot to take a picture of the serial number to verify whether or not it is. He stated he wants...

Ebay not helping after many attempts by me to get my refund

Here is a history of me trying to my FULL refund. Ebay will not help and is telling me it's past 30 days. We're sorry to hear that you didn't receive the item you purchased. Your request is open, and we've asked the seller to respond and resolve your...

Wrong item, seller no response

Wrong item from China, no response from seller. What to do?

ebay is a fraud

ebay is a fraud tried to return an item since february of 2021 and no one has responded to me ever since i'll never use ebay again

Seller sent damaged item - asking me to close case & update feedback in order to receive refund.

I ordered an espresso machine from a store on Ebay. They said they would ship on May 5th. The following week it still just shows label created and UPS waiting for item, so I emailed seller and didn't hear back. I left negative feedback as it was now ...

Return taking so long of High value refurbished TV (came damaged(dead pixels) condition)

I bought a refurbished TV for £1000, turned it on and top centre had patches of dead pixels. I immediately opened a return with seller with photos of the Tv, they agreed that its pretty bad and organised a pick up. I took photos of tv packed with acc...

You cancel ebay protection program once you cancel your refund request

I recently bought a phone. I realized it wasn't what I wanted. I requested a refund. Later on, I cancelled it out of being scared of doing the wrong thing or w.e. I realized I still wanted to refund the cellphone. The seller message me saying that ye...

Return in limbo

I had a return case closed and ruled against me on May 12, 2021 after the buyer didn't accept the partial refund I offered. From there I tried to purchase return shipping from eBay to get the item back, but the controls to do that in the resolution c...

Refund policy

I just want to address the board of this ebay community as a buyer who buys regular from eBay. Most of the items I purchase off ebay I m highly satisfied with. Some of the items I'm not so satisfied. Except I'm always left an open window of opportuni...

Resolved! Buyer returns for "not as described"

Im having a very hard time swallowing a pill that ebay is forcing me to swallow. Here is the situation. I posted a product for sale and described it as I saw fit. A stage monitor speaker that was only used about a dozen times at most. The buyer recei...

Bought item on ebay,received wrong size, need to return item for correct size

Bought item on ebay received wrong size, need to return item gor correct size have no return address

Resolved! First time returning package on ebay

Hi, errrm sorry, some older post probably posts already, if so I'm sorry.New to ebay and returning package.I got a Nintendo DS XL for my brother, delivered to me. Unfortunately, he didn't want/like it anymore so I have to return it.I started to retur...

adding my tracking number for a return

I'm sending back several small items. I was able to add my tracking number on several items but there are 3 items that will not let me. They are using the tracking numbers from the Ebay shipping label. I can't see a way to change them. The 3 items ar...

Sold item, it was returned.

I sold an item, it was returned. I am trying to refund the buyer but it seems my paypal will not allow it. There is no way to contact ebay (they have insulated themselves) I just want to refund the buyer and have my paypal functioning again.Throw me ...