Returns

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Buyer demand return label and refund before item is delivered

Should I send a refund and return label to the buyer before the item is delivered? The customer is saying that delivery is taking too long and that I took too long to ship it. Thanks

The garage door opener I purchased in April worked well until recently (about 10 days) I cannot work through your system because it is past 30 days of purchase.I've been in contact with the seller and they said that they will refund me but I can't ge...

Faulty mattress

noticed that after a couple of weeks there was an odor coming from my bed. I thought it may have been my new bedding, pillows, and comforter. I washed the new bedding, pillows, and comforter. I did not put on the new bedding, pillows, and comforter o...

Refund lost

I bought and paid for 2 items. The first seller was under covid-19 quarantine, the other was suspicious to PayPal. I canceled both items. The sellers had no objection and asked for a refund. Since then, empty promises, delays, lies.Paypal check, bank...

Refund

Haven't received my refund

Resolved! Buyer lying to return item

I sold a computer and today, 4 days later, I received a request to refund the computer. He chose the option "not working or defective". The computer is clearly working and he even confirmed that in our messages, not only that, he was contradictory sa...

Return dispute

A refund was ruled in my favor. I sent the return, using their label, 4 days before the shipping deadline, but they closed the return saying I didn’t mail it in time. Now, I can’t get my refund?! Tracking shows that the item was delivered! I am livid...

Buyer scamming and ebay siding with them

A buyer bought a high end coat from me. I bought the 3lb label, packed it up, and sent it off in proper packing condition since USPS accepted the parcel. Tracking shows delivered at their porch after a few days. 4 days after delivery, the buyer messa...

Any Way To Check Bidders Return History?

I just got burned by a buyer claiming I misrepresented an item which of course, I did not. Didn't matter they had no proof, I was forced to refund them.Coming here, I see this is a common complaint: ebay favors the buyers even when lying/switching pr...

Resolved! Seller wont provide return shipping need ebay to step in

I have done my best to work things out with the seller, but they sent the wrong item and are not going to cover return shipping. I return is open, but there is no option to ask ebay to step in. How can I get ebay involved?

refund for item number 184910638045

item was returned to seller Wed. July 14th

returns

Ghost Seller

All indications are that a deal I am in on eBay is going bad...the seller has not sent the item, I told him I want the deal stopped, he is ghosting me and I cannot open a claim because , according to eBay, the item is on its way...no...no it is not.....

Buyer address not deliverable

Buyer made a purchase with free shipping. The post office returned the package to me because the recipient was unknown. The seller wants a full refund and I offer free shipping. I did everything I was supposed to, shipped the next day, this seems to ...