eBay

2013 Louis Vuitton purchase…. Listed for sale 2022, removed due to counterfeit issue

I listed an LV handbag June 2022, same handbag I bought here on eBay in November 2013. Unfortunately my listing was removed “due to counterfeit issues” I contacted eBay customer service and was advised multiple times that there is nothing that they c...

How long does a buyer wait for a return shipping label before the item is considered abandoned?

I purchased a $3k sewing machine that cost $250 to ship. The item arrived damaged & unusable, and the seller refunded the total purchase price including the shipping to the buyer. I have tried six times to get the seller to send me the prepaid return...

wrong part

DON"T BUY AT EBAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This item is Not in my Purchase History !!??, Ebay told my that the coureir made a delivery attemt, BUT i had contact whit the courier (DHL parcel), and they told me that delivery could not be made due to the lack of the correct address details,I had...

Get ebay step for return and refund

I have bought LPs, however, there are two issues. The first one, condition of the LP is "Doesn't match description or photos"; the second one, sent me incorrect vinyl but with correct LP's cover. And then I have contact seller many time and got no fe...

Library DVDs

So here's a new one on me, I have a buyer who contact me because the DVD they bought from me is a former library disk. So I explain to them how libraries will get rid of extra copies or items that don't get borrowed to sell for new items that will be...

Am I completely missing something, or does my approach help frivilous returns go away?

I see other sellers telling people that if they don't allow a return, Ebay steps in, refunds the buyer, and then they get a defect. Hasn't happened to me yet. There are a couple returns I've allowed or just issued a refund for an allegedly damaged in...

Getting my fee back

If something arrived broken and I rufunded the buyer, how do I get my funds back from the postal service?

Processing center returned item but to what address

i sold a Pokémon card to a buyer on eBay and the card never made it to the buyer. Instead it was reviewed at a processing center and declared inaccurate to description, was unauthenticated and “sent back to me” and the buyer was refunded. I mailed th...

EBay closed my case before I got a refund

I bought a jumpsuit for $33 from China seller in April. It arrived in May , and absolutely didn't match a description. I immediately contacted the seller and he assured me that I have to mail it back to China and he will issue me a full refund (inclu...

Customer Service non-existent!!

EBay has lost a long-time customer, over their non-existent "customer service" Got stuck with a product shipped from China, that is no good. Can't get my money back, can't get customer service, so I guess the customer does NOT count for anything on E...

Item Out of Stock- How to Issue Refund

I recently had an item sell that was out of stock. The buyer paid. I have never set up an account to receive payments through ebay. In order to cancel the order, it is asking me to input my account information. If I have not received the funds for th...