Returns

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Resolved! Return is coming from a different state then item shipped too

So I sold a graphics card and shipped to VIrginia but buyer is returning item from Georgia… what the heck is this right???

Seller address

I purchased an item . Doesn't fit & I don't have Sellers address. Tried looking for it many ways. Doesn't show up. Contacted Seller many times for address & she won't give it to me. How to proceed???

Returns

I purchased an item and when I received it it had a horrible musty moldy smell to it and it is leather the seller did not mention it does this item qualify for return for refund under eBay's policy?

How do I respond to negative untrue feedback?

How to Get Ebay to Help Cancel Order , Wrong Item

how can i contact ebay costumer service

i receive a product that is expired and I email the seller but has got an email back

return requested for damaged item received

Should I request the buyer to file a damaged goods claim with USPS before I issue a full refund? I have had this situation in the past I tried to file the claim and the Post Office wanted me to take the item to the Post Office so they could inspect t...

Resolved! NWT Auction and When It Is Not Really NWT??

I purchased 2 items. Both said NWT. I get them, one item is in the bag from the retailer with the bag open and the hang tag plastic piece is there, but no tag. I open the second item thinking the first one may just be a fluke, same. Seller said that ...

Trying to refund a canceled order,but ebay keeps running me in circles

Help to get full Refund due to wrong item delivered

Wrong item delivered. ASking return for FULL refund but Seller sending 1/2 refund ONLY. Need HELP from ebay.

Returned item...need to cancel SquareTrade How?

I returned an item that did not work.I returned the item 3 days after purchasing it.I purchased SquareTrade for the item.How do I get a refund from SquareTrade.Thank youGod bless you

Resolved! Seller asking me to file a shipping claim on an item damaged in shipping.

I received an item damaged in shipping. I emailed the seller and they got right back with me and asked me to file a claim with the shipper to get my money back. This didn't seem right to me so I asked "I'm not familiar with this but it seems that the...

Resolved! Return

I have a question on a buyer who didn't receive an item because the post office said they had moved and is returning the item to me. The buyer said they still want the item and would like it shipped to them when I receive. Do I have to pay for the se...

Damaged item with signature required

So I’m still fairly new to selling on eBay so I always add additional insurance and signature required on expensive items. I just received a return request on an item that was signature required, the buyer sent a picture of the damaged box, which is ...