Returns

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Resolved! Problem returning a 2 lb item with a First Class Return label (round 2)

Item arrived damaged (crushed with a hole in it). It was shipped via Priority Mail in a Priority Mail box with a 2 lb weight. I requested a refund from the Seller using the Damage explanation. I received a return label to print, but it is clearly mar...

REFUNDS

hello i sold 2 items of the same to a customers with different prints but same size same stretchbuyer asked for a 5x and than requested a 4x we sent both in 4x and 1 didn't fitso buyer said they wanted a refundfor the 1 that did not fit. than buyer s...

Un-cooperative seller

Hello all, I am sorry in advance. This a pretty detailed and long winded, but,I did cut some of the details out in effort to keep it short. I am hoping somebody has some advise as to what I need to do.I have an issue I have never had before with an e...

Seller wont respond about retur

I got counterfeit 2 front wheel bearing hub assembly for my pickup. Seller won't respond anymore. Im Very frustrated over situation. Can't seem to get a response from ebay either. Seller now has changed all his wheel bearings from MOOG to Timken. Thi...

local pickup

bought something, thought it was local pickup or shipped. Turns out to be only local pickup. I am 1500 miles away. I guess my next move is to cancel. If they refuse to cancel, what is my next move?

Refund Deduction Not Working but Solved

My last six returns were for stupid reasons. When I get the items back they are exactly as I sent them. Despite thinking the reason is disgusting I issue a full refund. Its part of the price I pay to be able to deduct for real abuse. While “didn’t li...

Buyer claiming not as described

Photos of the item sold were in the listing; photos and description accurately describe item sold and shipped to buyer. Buyer has sent me a message claiming the item received is a different color than what they ordered. This is not possible, as I pac...

Latest Victim of Return Scam

Desperately seeking advice on how to resolve a fraudulent return. I recently sold an iPhone 12 Pro in near-mint condition. Everything was properly documented in the listing, but the buyer sent a return request. I immediately responded to the buyer as...

Seller being difficult, will not allow return.

I purchased something but I ended not wanting it. I never even opened the box it came in. The seller does not accept returns, but I contacted them asking nicly regardless and even offered to send it back on my dime. They refused, telling me I should ...

I need help returning item that was sold with a misleading brand.

I bought a pair of sandals that were being sold as Flip Flop brand. Received a pair of sandals that were not Flip Flop instead the brand on the sandals is SIKETU. No where on the sandals is the iconic brand name Flip Flop printed or imprinted on the ...

seller calling me

I ordered three items and received one incorrect item in their place. I messaged the seller, as when I went to begin a return I could only chose one item to return instead of all three, and explained my problem. The seller called me and I missed it, ...

Trying To Return Item to China - No Tracking Available?

I bought an item from China for a little over $100. It doesn't work right (GPS not working on cell phone). After going around with the seller, they finally agreed to a return. International shipping to China is very high, and the cheapest rate I foun...

Return Label Has Vanished From See Return Details

A seller has accepted my return of an item, and sent me a return shipping label. Before bed last night I read the message which included the shipping labels as an attachment. I opened the message again today with the intention of printing the labels,...

Got a return request, buyer won't respond to my inquiries

I sold an item last week. When I shipped it, it was in perfect shape, packed really secure. Shipping took a little longer, because it sat in a USPS location for 48 hours for some unknown reason. When it did arrive, I got a return request, saying it w...

Dispute a review?

How do I dispute a customers review? The description clearly said that the watch did not have a battery and would need to have a battery installed and yet the reviewer is complaining because the watch arrived without a battery(?)