Returns

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requested refund seller denied and said would receive by certain day - still not recd -

I had requested a refund as never received - requester declined saying I would receive by Oct 3, still not received. wrote to seller again if shipped and no response - tried to request return again, keeps saying it's closed and no way to reoppen - wh...

Resolved! Newer Seller Return Issues

I purchased a fairly expensive Alice in Wonderland music box from a newer seller. When it arrived, it was pretty much shattered. The music box is porcelain, but had been wrapped in tissue paper, and the box filled in partially with paper and plastic ...

Resolved! Problem with the "confirm return" button lighting up.

I am trying to return an item but "confirm return" button won't light up after I state the reason for the return. What could be the problem? Thanks

Wrong item received return...

Good morning dear members,I bought a tool from a seller from Italy , he post it via DPD but he actually send me a totally different item! I have opened a return request with reason for return : does not match descriprion or photos.Seller is top plus ...

Can I get a refund after the return window has closed - as a buyer.

In July, 2022, I bought a pair of Airpods Pro, thinking they were real and thought it was a good deal. They worked great for the 3 months I was using them, and then tonight they randomly showed up on my iPhone 11 Pro with an error message that said t...

returns

where is my answer

Forcing me to pay return shipping for a product that doesn't fit as advertised

Set(4) Coilovers Struts For 02-07 Subaru Impreza WRX GDB GDA 03-08 Forester$239.98Unit price $239.98Item number:264957956312

Return

Seller was completely wrong in dimensions.. was such to be under money back guarantee & I get denied. I want to escalate claim

I need some help directly on the phone

Find anyone to talk to me Amanda cap and I can't do my arms or legs it's hard to find things and I'm getting tired by the minute

Resolved! Buyer returned item because they could not resell it in the condition....

Sold an item that worked but had cosmetic damage. This was all explained in the original listing along with multiple pictures to show the flaws. Buyer starts a return because to them it is missing these items and they can't resell it. I explained to ...

Refund shipping

I am having a hard time trying to refund shipping on an order.

Buyer Fraud/Shipping Scam!!!

Has anyone else had issues with buyer's uploading a tracking # immediately after opening a return request and when the return arrives is it something silly like a new shoe string or a key chain but not the $905 iPhone 12 Pro Max 128GB that they purch...

Resolved! Abusive Buyer

eBay email to me:What activity didn't follow the policy:- Filing excessive returns claiming the item is not as described when the seller described it accurately.- Filing excessive requests claiming that you didn't receive your items.What you need to ...

Buyer returned dead plant

Hello so I sold a starter bonsai tree and in my photos I added a example of a mature bonsai for reference. I included in my description that the 1 picture was for reference and not what they would receive. The buyer received the tree thanked me the d...