Returns

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UPS doesn't allow an item to be shipped back to the seller before inspection

Good day! I sold a widget. The widget was delivered by UPS and there was obvious damage to the shipping box from mishandling, i.e. one of the seams had split and UPS taped it back together with clear packing tape. I used reinforced paper tape.The buy...

E BAY PAYMENT

how return a good to owner

Resolved! Should I accept a return

I have recently started selling some of my old Pokémon cards. I have had someone ask for a return on a card they paid a few bucks for stating they didn’t notice it had creasing. In my pictures you could see the creasing. If I accept the return do I o...

One of Three Packages Lost - Partial Return ?

I purchased collectibles for $5,200+ Taxes / from a seller.Seller kept asking if I was sure I didn’t want insurance. I told him no (insurance is for the seller).He shipped everything with three separate tracking numbers through UPS. Two of three pack...

Purchase gone bad

In Sept. I purchased 2 items approximately $150. The product I received wasn't even close to what was pictured in the auction. I contacted the seller twice with no response. I then asked Ebay to help. I had to wait for the seller to respond before th...

CAN I SUE A SELLER FOR KNOWINGLY SELLING BAD PRODUCT AND COSTING MY SHOP THOUSANDS!$$

OK, so I bought a used transmission with 45k mile and a one year warranty. trans comes in, the car happens to be one of the hardest trans job possible with a 13hour labor bill ($1,900 in just labor to do the job). the trans was installed and is BAD s...

UCEC Multione Mini 4 channer Video Multi-Viewer Capture Card 1080P 60FPS

I bought a product that turned out to be fake. I contacted the seller but he refuses to replace it with a working one or return the money. I live on another continent and it costs 50 dollars to send the box back and it arrives in 30 days, I am not ab...

How do I actually talk to someone when the seller refuses to take back a faulty item?? This is real!

Seller pays for returns and eBay sends a pre-paid return label. Should I use that free label ?

Example: You buy something on eBay for $452 and the listing indicates seller pays for return shipping (USPS). So after a few weeks you apply for a return. Within three days, a return prepaid label is available, and the buyer doesn't pay for return sh...

Resolved! Ebay is siding with scammers?

I won an item (±500EUR), got it and it is completely faulty, not working, dead. Opened a case on Paypal, waited 10 days to paypal step in and now I can return the item and receive refund. Great! However seller name is eBay S.a.r.l., I see his home ad...

Resolved! How can I tell if Ebay paid the refund or the Seller paid?

I purchased a doll and when I received it the seller had swapped the hands on the doll before shipping to me. When I contacted the seller they said they meant to put it in the description but forgot and they would try to pay me in a week once they go...

buyer return

I purchased a tool chest that came in two boxes. It arrived in two separate boxes, a large box for the base and a smaller box for the top section. The main section I opened and it was dented. The other box remains unopened. I got a return label from ...

Resolved! Another fraudulent return of a "For parts or not working" item listed in a "No-returns" auction

I guess I'll just add to the thousands of "fraudulent return" posts on this forum. Maybe the squeaky wheel will someday get the grease. Sold a baseboard heater thermostat which had the knob shaft broken off. It worked, but needed adjusting with plier...

want to return an item

how do i return the item.

Resolved! E Mail /Phone of Addressee Required on Customs declaration form

I have initiated a return on an Item that, by mistake, I ordered wrong size. I will pay return shipping to China. On my local online customs declaration form, it is a requirement that include the addressee's email or phone number. I guess the postal ...