Returns

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Refund - Product trashed and returned.

I recently sold a brand-new nail/staple gun which was complete with packaged nails and staples, battery charger, manuals, warranty card. Buyer said it only used 1/4" staples but the specifications say 5/8" as the starting size. He then claimed the gu...

returns

I have a no returns accepted policy on my account. A buyer opened a return request that said that a shirt he bought was to big but otherwise was very nice. I declined the return. He sent a message that he was going to give me a negative review unless...

Resolved! Seller / Returns from a buyers perspective.

How does it vary in terms of the amount as a (%) that a seller has to return if the product is unsatisfied by the customer. Where to check if the seller is providing a 100% return of cash and if it is direct transfer to the customers bank account.

eBay Taking My Money

Hello, eBay has screwed me. I had a return and the buyer altered the shipping label after it was provided to me by eBay with my return address on it. The package was shipped to someone else and I have no idea who it was, that person then signed for i...

Does a seller has to pay a partial refund for 100% by himself? What happens to the fees paid?

Does a seller has to pay a partial refund for 100% by himself? What happens to the fees already paid?

Bought a $100 statue, seller sent me a BOOK, threatening to file mail fraud charges against me

As it says, got the wrong item. Filed to return. Seller then threatened to file police & USPS mail fraud against me if I return the book. I've provided photos of the box & the item I got showing their label fully taped to the box. In addition my mail...

Evrytime your buy somthing ouside USA your must check cost shipping back to seller

The seller was outside USA . When your do not satisfied The cost of shipping back will very high when your return ( China) All way compare the price you're bought with the cost of shipping back. One lesson I learn on eBay today. Carefully ....

Beware of buyer

Resolved! What if buy doesn't return item on time?

Buyer gave bogus (in my opinion) reason for return. However, I accepted returning items, and she has until March 7 to do so. Based on her message to ebay, I have a feeling she will not return them. What can I do then?What are my options? Thank you.

Returned shirt w/ undisclosed holes; seller only refunded 50% (?!?)

Hello eBay Community-- Hopefully someone can chime in, as I'm freaking out over this. I purchased a vintage long-sleeve multicolor Hawaiian shirt recently for a buy-it-now of $76; no disclosed damage or issues. When it arrived, there were three small...

return a broken item

I received an item not in the original packaging. It came broken in two places. I printed the receipt but my account doesn't show the order number in the history.I have searched the order# several different times and no history.Am I out of luck?What ...

Resolved! "No Access to Delivery Location" on a return

I did a INAD return, which seller accepted. I printed the return shipping label that ebay sent me and shipped the item back. Tracking reports yesterday "No Access to Delivery Location." There apparently was no attempted delivery today. What do I do i...

Return shapenere tool back to seller

i was buying a tool sharpener on ebay the sale was outside the USA I think they ship from shanghai China. Now they accept my return.But when I go check the return the cost ship back to China was double high when I buy a new one. they don't have a pla...

Received Pirated DVDs eBay Won’t Help

I purchased a Disney DVD collection but was unable to view them for a bit. When I did go to watch them, I discovered they were pirated. The quality was bad and some of the movies did not even match the labels on the disks. I tried to return the item ...

eBay supports scammers!

eBay supports scammers and fraudster. I sold an item on ebay, the buyer sent me a fishy picture and story about it being damaged. I accepted the return, and got an empty envelope with an altered return label to an address that doesn't exist. eBay CS ...