Returns

Forum Posts

Sorted by:

defective item return request closed auto escalated by eBay no other feedback

defective item return request closed auto escalated by eBay no other feedback. no way to review item or to contact eBay

Order part but don’t fit I want to exchange using vin number

Why the seller does not reply. The shoes were in poor condition and there is no record of my sale.

I contacted the seller after wearing these shoes one time and the soles were left on the floor in a restaurant. Ebay protects these sellers and provide no alternatives to communicate. This seller continues to promote this shoe. I wore them one time, ...

unable to print a return label due to technical issue that occurred yesterday & today

What can I( buyer )do when eBay claims I closed the case..the seller has my return plus payment .?

Ebay fraud against government funding

Today 2023 6 9 2023 I bought my ebay cards and government grant fundings won't put my money on my cards which is Kate 6465044033 is the number if they cannot access my funding grant I want my money back on my ebay cardsCard 1

Does Ebay Front the return and the seller pay back ebay?

What does ebay do when a buyer requests a refund but you no longer have the full amount in funds to refund them? The item in question was sold for a large amount of money. I need to come up with close to $300 and do not have the full amount in my ban...

How to Refund for Return Label once Return is Closed

I had a return request for a shirt that didn't fit the customer correctly, then agreed to pay for return postage as well. The refund included the original shipping, but not the return shipping. In hindsight, I should have sent a return label, but I t...

Resolved! Cant find help and no help from ebay

I bought an Item that did arrive to the pickup point but I never had time to get it so it went in return. Ok so thats normal.BUT! Ive tried to contact the seller severel times to send me the item again or if I could have a refound but the seller hasn...

Returns

Hi I'm a newbie as selling and I just got my first return because it didn't fit. My question is do I return to the buyer just what she paid for the item or the cost of the item plus the shipping ?

Free returns question

If a seller offers free returns, can they hold back the initial shipping portion? Ie if a buyer paid $100 and $5 shipping, coukd they just refund $100? For a remorse return

Returns label problem

I have been sent a returns label which does not cover the weight of the return . What can I do about this ?

Resolved! Order no.# 06-10116-81443

Seller lied on discription and toured up left top part from the pecking should give my money back check his previous feedback telling that he playing game this China made duplicate merchandise have not marking anything in foil cartridge on cardboard ...

Photos for a return

I know that eBay has recently implemented "photos" as part of the return process for some accounts, and this has stopped a few unwarranted returns, while also alienating buyers who are not facile with getting a photo to eBay.I am now in the process o...

Resolved! Why do buyers get over 3 weeks to return an item

This is me "venting"... I sold an item that was received on 12/13. Buyer waited til 1/6 to open a "changed mind" return case (that's ok because I have a 30 day return policy). I immediately accepted and a return label was issued on 1/6. However, the ...