Returns

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How deal with returns as a dropshipper

I have a buyer that asked for return couple weeks ago,i got notified recently that the buyer delivered the item and i need to inspect it and refund when it's delivered.I can't find any other information on that return page. I got a few questions i wo...

A non accepted return

I have already sent the information about this to you and am not getting any response

Incorrect catagory placement to block returns.

Curious about sellers who put items in categories that don't have eBay MBG. I personally made a mistake and purchased some jumper cables that should have 30 day eBay MBG, however, since they placed the item in a certain category, there is no protecti...

Seller sold half of the items that I won in an auction

I bought a bundle of different products as a pickup item. Seller just messaged me and told me they sold one of the major parts of the package. They told me that I could have the rest of the items at the price I won for the auction. It's a pickup item...

Seller will not accept return for "For Parts/Not working item."

I purchased a Nintendo switch with a listing stating: "The console powers on and plays cartridges fine. The wireless communication chip either had bridged connections under it or has just simply gone out. The SD card reader socket on the motherboard ...

eBay facilitates the scamming process

I'm experiencing the same issue as this person https://community.ebay.com/t5/Returns/Beware-of-eBay-Buyer-Return-Scam/td-p/32635305 1. Buyer claimed the item I sold them was defective. I asked for more information, and they didn't reply until right b...

Resolved! They returned the shoes because they say they are not original

hello everyoneI put converse shoes for sale a few days agowhen I sold them it appeared that I had to send it by fedex and check the authenticityNow I get a message on e ebay that they are not authenticIt wasn't my fault because when I bought them the...

Need help figuring out status of order

I recently won a bid for an item and immediately paid afterwards. After waiting for an update I am getting the status of the item as three different things depending on where I look. The first is the email sent to me about the updated order with it s...

Buyers right to chargeback

Hello; I've been a loyal honest buyer of stuff on eBay for 13 years with generally excellent luck but ran into a very serious issue with a seller and at the moment am out many many many hundreds of dollars and I'm fearful that a chargeback, which fin...

eBay generated return labels not accepted

Hello, eBay is providing USPS return shipping labels to buyers - good for shipments up to 70lbs. We have 3 recent returns that are 84lbs each, and buyers were turned away when trying to drop off. They have since shipped the returns back via UPS (whic...

wrong part shipped to me

I ordered an exhaust y pipe for 2006 ford ranger, i recieved one fo.r a ford explorer

Item delivered, but amount refunded to the buyer

I received an order which was delayed in delivery, so I refunded the buyer. Now, the courier company has delivered the order. Please guide me.

Return Confusion

A few weeks ago I ordered a three (3) CD set of three Mexican rock artists (Los Crazy Boys, Los Hermanos Carrion, Los Rebeldes del Rock). A few days ago the package that was linked with that purchase arrived, but I only contained one (1) CD from a co...

I ordered two items but only got one

Hi, I recently ordered 2 mops from a seller that had 95% positive feedback and I didn't think something can go wrong as I have bought many things on ebay throughout the years and never had trouble. However today I received my order and to my surprise...

Resolved! Feedback extortion

The item I bought turned out to be counterfeit. I wasn't going to leave feedback since I planned on returning this item. I contacted the seller, no response. I opened a return, no response. The next day I left negative feedback; shortly after they me...