Returns

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I order a 20inch rim and didn't receive so ebay said they would refund me and thst was 3week

I brought a 20inch rim Zara Feb 1 and waiting over a week to get the rim so I contexts ebay and they suppose sent my money back and that was 3week ago I and that was my frist time ordering from them I don't know if I order something else I haven't he...

item sold using stolen credit card

I bought a 23 and Me testing kit. Unfortunately, after the 30 day policy. The 23 and Me company made me aware that the kit I purchased from ebay was originally bought from their company using a stolen credit card. They won’t go through with the testi...

The Return of the Barcode Tracking Scam

Had the exact same scam happen about 9 months ago, this time with a better outcome. Sold a brand new $200 GPS system. Buyer had 0 feedback, account was just over a year old. Buyer opened remorse return saying they "changed my mind". Buyer shipped the...

What Can I do?

\Istared a return case, but it seams I choose the frong option and e ay thinks the return fee is my responsibility to pay. I choose does not fit instead of faulty. the seller does not excepts it is faulty and it seams my only option is a long small c...

Wrong item returned from eBay authentication

I really don’t know what to do. I sent a very expensive Louis Vuitton bag through the authentication process because it had been purchased by someone. It didn’t pass the authentication, not that it wasn’t real, but they said it had some defects that ...

Urgent: Issues with Defect Policies, Fee Discrepancies, and Lack of Support

Hey everybody, I am writing to express my deep dissatisfaction and growing concerns regarding eBay's defect policies, associated additional fees, and the apparent lack of awareness among customer service agents about these critical matters.The primar...

Contact ebay

How to contact ebay directly via email? i cant find how to do that anywhere. I requested for a refund because seller mistake and the seller refuses to pay for shipping. i made refund request but ebay made offer without prepaid shipping. i'm loosing m...

Shipping question

Question for my coworker my coworker recently sold some front end suspension parts here on eBay, the package was shipped from Chicago Illinois to a part of Puerto Rico. My friend packaged everything properly and sent it all out with proper labels etc...

Resolved! Offered partial refund for a return but buyer did not response

Hello to all, Buyer opened a return request. I had offered half price for refund without returning product. Seller had not responded yet. I am worried that buyer can claim an unresolved issue. To be honest, I am ready for full refund without return b...

Carburetor

I bought a single carburetor and intake the intake fine the carb no good they don't except return I won't new carb or refund order number 1110764 00125 I sent a request 3 days ago

return

Hello, the buyer wanted to return the package, but the return was accepted without adding a return label. Why

return

Hello, the buyer wanted to return the package, but the return was accepted without adding a return label. Why

Returns on a broken item

Hello, I sold a golf driver a few weeks ago(still under 30 day return policy) and the buyer mentioned after a few rounds he broke the shaft. I messaged him stating he can return it but I would deduct the cost of repair via eBay’s return policy. He wa...

Partial refund never sent

Seller offered a partial refund, I accepted. It’s been past 5 business days and I was not sent the partial refund. How do I get eBay involved to send the partial refund. It says “The seller has initiated a partial refund of to your original payment m...

Full refund sent but shipping cost balance on buyer

No return policy but i accepted as the buyer reported size error immediately after receiving the item, buyer agreed that ill refund excluding shipping cost but eBay refund steps didn't let me deduct the amount hence full refund sent, how do i send in...