Seller News: April 2025
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Forum Posts
Buyers who take advantage of returns.
I encourage more sellers to report buyers who take complete advantage of ebay's return policy. I had one recently who lied as I had proof in my pictures. They know that if they say any little thing (even lie) ebay will have the seller pay return ship...
Conflicting Info On Listing. Can I Return or Not.
Can I Return or Not???I ordered a pair of "Authenticity Guaranteed" shoes i purchased on eBay. I want to return the purchase for a refund. Reached out to seller to cancel the order less than 24 hours after purchase. Seller says its impossible bc ther...
Resolved! I'm getting ebay returns sent to my address I am not a seller
I have received two ebay returns addressed to a family member that does not have an ebay account or sells on ebay. Is the seller giving the buyer a wrong return address so they can claim the item was not returned and not give a refund?
Returns
How di I contact customer service to update my return?
ebay
ebay will not intervene to help me get my money back for an item that is not the size as advertised. I have sent a return request to the seller along with 2 messages. No response .So much for being a customer of over 14 years. I am less likely to buy...
Im having problems with my package
I think the seller what to still my money
Returns
I was refunded for an item that never came,but this item has just arrived,and I want to pay the seller for the item. How do I go about doing this?
Empty return scam
Be me...Receive notice of a return, okay, that's fine.Customer mails the same day... wow! A real pro.Return arrives, its a used medical mask, and not the $170 item I was expecting. Hmmm.It's New Year's Eve, no eBay support staff to talk to, I have 2 ...
Internation shipping item refund not received
I live in UK and I bought an item from eBay US and did not like it, I opened a return process and returned the item in the very next day I received the instructions. The item arrived at International hub in the US at January 28th, since this day I ha...
Im scarred about now receiving a return label in time from the sellers.
I started 2 returns. The coins are fake one even says copy on it. Started jan 23 ebay said they would send a way, return label. i havent gotten it. Only in red it says for me to take action. They cane from Georgia. But the return address for them is ...
eBay is instructing me to commit federal crimes. Yes, Seriously.
I can't believe I'm writing this. I purchased an item from a seller. When I received it, I found that it was a counterfeit. I contacted the original equipment manufacturer and provided them photos of the unit. They were able to confirm that the item ...
Support
Buyer claiming he sent me the wrong comic as a return
Return with EBay Money Back Guaranteed
My seller sold me an item that was severely damaged so I tried to return it. If the seller refuses the request for a return can eBay help me because my item was covered by eBay money back guaranteed? I also contacted the seller and they told me to bu...
"The seller's responsible for return shipping charges, so you can ask for a return shipping label."
how do I get it shipped free to him? it says seller pays shipping back
Resolved! Do I lose money if a buyer returns an item (after I get charged my selling fee?)
Hi just a quick question, After I sell an item, I get charged with ebays selling fee (12.5%?) right? Then if a buyer wants to return and item and I give them a full refund, do I have to give them the 100% value from my pocket? So am I down 12.5%? Reg...
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