Returns

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item not received

I ordered the Soothe Touch Prox1 on January 25, 2024 and I was charded $89.00 8230509DA00015FSN Sp AD-Astra-Sheridan, WY, howerver, I have not received my order. I attempted to contact the seller without success.

Buyer contacting a seller about an issue with a purchase after 30 days

Initially the buyer did not open a return request. He stated the printer was no longer working correctly. Due to receiving his message after the 30 deadline, I decided to contact an eBay associate for advice on responding appropriately. The associate...

how do I ask ebay for help?

I've waited the allotted time and I do not see an option to ask ebay to step in. How and where do I ask ebay to step in?

Resolved! RETURN ITEM

PLEASE SEND LABEL BY MAIL MY COMPUTER IS DOWN

Return I placer en order on March 6 for a Mcdougal dress I contacted the seller 20 minutes later to

The seller informed be that the dress was a size 14 and she didn’t except returns and she has already shipped the dress . The discription is the dress was New with tags. I decided to wait to see if I could get the dress tailored . I received the dres...

The item I ordered was delivered to a different address. Can I get a refund?

I've messaged the seller that I didn't receive the item, but she haven't responded. I just want to get a refund, what can I do?

How Can I Get My Money Back?

I bought this item off eBay and that was a mistake. The item retails for $28 only and still the seller charged me $66. Upon realising this, I put the item for return. This is an international transaction and the seller does free returns too. The ship...

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I don't understand what's going on ..a customer was very happy thankful I talk I communicated the whole way they know my return policy told me they understood I don't do returns clearly says they got the item didn't complain . They said can see clesr...

Buyer requested a refund because they did not read the description of the item

I sold an iphone. I clearly stated in my auction that one of the cameras did not work and that the battery was not holding a charge / needed to be replaced. Now they are **bleep** because they got a phone with a camera that doesn't work and a battery...

Additional refund to a buyer

I sold an item that turned out to be defective. I advised buyer to buy a new battery (for my expense) to see if item works. Item still not working and buyer returned item. I could only refund the buyer the buying amount (could not change the amount)....

Return request refund overdue. Need a suggestion. UPDATED.

This is a follow up post to my previous one where I talked about receiving an e-mail from eBay saying that I received a return and I have 3 business days to refund the buyer after not receiving any return. I've contacted eBay customer support after r...

Resolved! Seller gave me an address can’t found

I got delivered a pair of fake shoes from an seller,after I asked eBay to step in, luckily I got refund but the problem now is This case is closed and can't be appealed. And I try to contact the seller, he/she is in Israel, and he/she gave me an addr...

Seller provided unusable return label

Hi there, I have a situation where the seller provided a return label. The return label is very low resolution (thumbnail) and it is unusable. I wrote to seller, but no response yet. I tried to contact ebay, but there is no way to contact them, since...

Ordered/Paid for printer. Received wrong item. I wish to return. Seller does not replyx 3 days!

I have tried several times over the past three days to contact the seller. I receive no reply.I would like to return the item which I bought and paid for 8 days ago. What to do?Thank you for your help.

Resolved! Question on a return - Postage

I had a customer want a return on two items. Ebay had me send two different refund labels at 5 bucks each. One of the postage labels was used and the other wasnt. Im guessing that the buyer used one label and didnt use the other one. There is no move...