The item I ordered was delivered to a different address. Can I get a refund?

[ggrace1209_3]

I've messaged the seller that I didn't receive the item, but she haven't responded. I just want to get a refund, what can I do?

[eburtonlab]

What does the tracking, if any, indicate?

Check your order details to make sure the correct address appears there. That is the address the seller is required to ship to.

Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.

Good advice for dealing with false tracking:

https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...

What kind of feedback does your seller have?

You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.

[kako_5344]

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@ggrace1209_3 wrote:

The item I ordered was delivered to a different address.

I've messaged the seller that I didn't receive the item, but she haven't responded.

I just want to get a refund, what can I do? 

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It's simple @ggrace1209_3 if you paid with PayPal. Don't contact the seller any more.

Just file an Item Not Received dispute here for Delivered to Wrong Address, to get your refund.