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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

cant post a selling

When i try to post something for selling its saying me this Unfortunately, we're unable to verify your identity. To learn more, you can contact us and i did all verify things ?

watch list only will display one page

Also, when I click on "I'd like to..." (in my case, I want to find similar items)in my watchlist, nothing happens.Also, when I search for items, sort feature does not work.

Codless coupon "We couldn't find the promotion you requested for."

This was raised as an issue at 2018 https://community.ebay.com/t5/Technical-Issues/BUG-quot-Codeless-Coupon-quot-Promotions-Not-Working/td-p/28307585 It's still giving me that error after I create a codless coupon for 1 product Help

Temporary suspension - Account

Dear All, "Your account has been temporarily restricted. We’ve sent you an email with information on how your account can be reinstated." I got this message through email and ebay messages. There's a link but it goes directly to the seller items page...

When removing a seller with adv. search, I get zero results left

I am removing a seller by using the advanced search option (excluse seller) and then the results are all gone, the page is blank. I cleared the cache 2 days agoThere is more than this seller that sells the items I'm looking forThis is not good ! Why ...

Confirm Bid on ebay iPhone app not working

I just tried placing a bid on an item with about 25 seconds left on the auction. I entered my bid, which was higher than the current bid, and pressed the "confirm bid" button on the app. The button would change color to a lighter blue, which makes it...

Buying screen won't refresh on app

Android, pull down to refresh and it shows old offer items with an error box "unable to display your bids. Please refresh." Refresh doesn't work. Just shows old stuff

I can't report an item that violate ebay's policy

Hi I tried to report an item, unfortunately, the drop menu doesn't work, it's blank and I can't continue in the process.The seller tricked me and he doesn't respond. Any idea how to fix this issue? Thank you.

Important item details not showing

Every page that contains listing details beginning with https://vi.vipr.ebaydesc.com/ws/eBayISAPI.dll?ViewItemDescV4&item is not displaying. Without this information, how is anyone supposed to make informed buying choices?

I have just lost 260+ listings. Please Help

I have just lost 260+ listings. They were in my unsold and now have just vanished. Ebay representatives assured me they will not get deleted even if they pass the 90 day mark. I spent a lot of time in putting these listings up and many having variati...

"New with defect" not displayed in options - But still there in results

There are many items (clothing) "new with defects" in the search results, but when I try to remove them using the options on the left, I get only 2 options: used and new.This is not good.Is it a glitch?Since when I cannot clear these items...?Not goo...

Message don’t work

I am new member on eBay , new members on eBay can’t send message to anyone , I need answer why ? .. when I try to send it ebay says: it has been sent successfully , but in real , reciver can’t see my message , reciver didn’t deliver my messages

SUGGESTION - Mandatory to message a Seller with any issues Prior to Negative Feedback.

It would be totally awesome if eBay could make it MANDATORY for a Buyer to message a Seller prior to POSTING NEGATIVE FEEDBACK.I think all sellers would like to work out issues with a buyer and maintain an Excellent Feedback rating.As every Seller kn...

Technical problem viewing messages within each topic on Managed Payments board

Unlike the other message boards I've looked at there seems to be a technical glitch today in the MP group board. Within each thread, we are now missing the icon to go to next message or previous message. Additionally, if I click on the thread topic, ...

TOO MANY $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

While trying to find any and all prices on a completed listing of mine, I pressed Ctrl+F to use the Find feature and entered in a $ sign. To my surprise there was a hidden $ sign between the listing's sale price and the $8.99 Square Trade Protection ...