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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Communication

I was recently involved in a transaction I was notified that an unauthorized third party may have acessed the seller’s account to list the item. The item has been removed from the site, and the transaction was cancelled. I have already paid for this ...

Error message when buyer wants to accept offer

Is there some type of glitch occurring with the process where you can send an offer to watchers or potential buyers that have an item in their cart through the "send offer for eligible items" process? I have had a few people contact me saying they ar...

Resolved! Ebay can't process payments

I've tried two credit cards and Paypal and Ebay is not able to process payments in each case.

eBay keeps reverting to mobile site every time I click a link, create a new search, etc on my phone

I can't believe how much stuff I've bought from other websites recently due to how difficult it has become to navigate this site. No, it's not my browser, I installed 3 other browsers just to see, for a total of 4 browsers - Opera Touch, FF Focus, Pu...

Cant report items....

When i go to report item the reason is blank.. i have tryied on 2 different web browsers, firefox and chrome and report category is blank there is nothing to select for reason to report... not sure whats wrong ??

How To Get Square Capital Ad to Stop Showing Up When I Sign In

Just started some time this past week, but every time I sign in to my account I get a Square Capital Ad and have to click continue to get to my home page. No option to decline or request that it doesn't pop up every time. Please fix it so it will go ...

shipping label error

What is going on with the shipping label errors?

Some auction listings defaulting to free shipping! Why?

This has happened on several of my auction listings over the past few days and its making really uncomfortable. I never — and I mean never — do free shipping on auction items because if it sells for less than it costs to ship, it doesn’t make sense f...

Can't mark posts as helpful- "Authentication failed for the action you are trying to do."

"Authentication failed for the action you are trying to do. This failure could be due to your browser not supporting JavaScript, JavaScript not being enabled, or trying to use the action URL directly in the browser address bar instead of clicking the...

Saved search auto emails no longer working?

Is anyone else having this problem? I have a dozen or so saved searches, and have been receiving daily email notices on these for years. Suddenly, the daily emails have stopped. I haven't changed anything on my end, all still have the email notificat...

No bid pop-up at an auction?

On a particular sellers auctions, when I try to bid it goes to a new page, not the pop up with the stop-watch/count down. There is a box where I can enter a bid amount on that page.The page is titled : "Review and confirm your bid" . Typically, when ...

Images in Listings Not Showing

Images on Seller Listing Are not Showing Up. Anyone else have this problem?

Haven’t seen number of followers since the app update; where did they go?

I used to see my number of followers next to my name on the selling page of the app, but since the latest update I can’t seem to find where they moved it to. I still have followers but can’t find where it says how many. Anyone know?

Ebay Took All of My Paypal Funds Out and Now I Can't Refund My Buyer.

As the title says they took all of the funds that I had in Paypal and because of serious ongoing and unfixed technical issue on Paypal's end, I cannot add any money to my Paypal account because it can't Link my Bank. So even though Paypal has all of ...

Noticed glitches are increasing again, so what is eBay doing???

I have noticed that over the past few days, the amount of glitches on the site have been on the rise, AGAIN. So I am just wondering what kind of changes eBay is making. Anyone know???