Report eBay Technical Issues

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Didnt received the refund

I should've a refund already, i got an email on 17 sep saying that in 24-48hours i ll get the money back on my paypal account, i ve sent another email on 19 asking what s going on because i didnt got any payment yet, they ve told me that i ll get the...

Resolved! Additional shipping options not appearing in listing or at checkout.

I use business policies, and have two different policies set up. One uses priority mail, and I use that for any packages weighing over a pound. The second uses First Class Package, and has an option to upgrade to Priority for $5. I just had a buyer c...

"Recently viewed items" not working.

"Recently viewed items" not working. Anyone else have this issue? Solution? Thanks.

Messed up picture orientation

For the last month or 2 I've been having issues with pictures of product that I send to customers. We sell a lot of used auto parts and customers frequently ask for more pictures of an item. When I take the picture and send it to my email, all of the...

Invoicing

When trying to send invoices, keep randomly getting the message "There is some technical error, please try after sometime" with some invoices ? Unable to combine and send invoices, Not happening on all, its hit and miss

store issues

Hi My store isn't showing my active items..any way to resolve this issue? greets

Can NOT Buy

When I really, really want a postcard I use eSnipe to bid in the final 6 seconds. I recently did NOT win 2 auctions due to eBay problems. The first item sold for $2.62 while my eSnipe bid was $5.55. eSnipe provided the following possible causes: - Th...

Service outage

System Status outage is checked Has anyone else checked their status and having same problem? I'm on the East Coast

“Exceeded the daily limit” error message

Hello all im currently getting error messages trying to log onto the ebay app since sunday afternoon? ive turned my phone on and off which has done nothing and also deleted and re installed the app which again has done nothing. anyone had the same is...

Problem Changing Shipper

Looks like eBay has changed the look of the page used for preparing (and paying for) a shipping label and it has some functionality issues for me. It won't let me change the shipper (and therefore the price) from USPS to Fedex or even UPS -- although...

Issue to access packing slips as international seller [eBay update glitch?]

Hi,As of a few days ago when I click on "Print Shipping Label" I am taken to a landing page that says "Sorry, you cannot ship this item.This item needs to be shipped from a different country website."However this used to land me (up to last few days)...

Can't send invoices

Had this issue last week...could not send out my invoices...so I waited hoping it would be fixed. Nope...auction ended for this week and I still can't send invoices. I get the error " There is some technical error, please try after sometime".

Unable to list Christmas decorations?

Hi,im trying to sell some Christmas decorations but can’t because I keep getting this message. Any suggestions? Thanks ‘We do not allow products marketed to treat or cure the coronavirus. If your product is permitted under our policies, you may relis...

Resolved! view numbers are staying the same for a long time, does this mean no one can see my items, no sales

Hi, have noticed the view count stays the same in my ebay selling page and has not changed for almost the entire auction, ( this has been happening , for a few auctions now ) I assumed it would resolve itself, do I need to call in and have this fixex...