Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Current known technical issues - updated as of 5/21/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
My Saved Drafts Disappeared (again! 2'17'2020) and one there that isn't even mine!
Bad enough that my drafts disappeared, but there was one draft left and it wasn't even mine! How does someone else's draft getting into my selling area? Not only weird, but means that a lot of glitches are going on that we don't even know about.
Can't load pictures
When I try to upload a picture, all I get is a small green rotating circle. Happens when I try to "list a similar" or new listing. Have rebooted computer several times. Same result. Any ideas what I'm doing wrong?
Hit Submit Listing and just spins and spins or gets stuck. Wont List Items
I have tried to list items that past few days and it wont let me. I have done the same listings the same way for umpteen years on my Mac. But the last couple days it wont work. I have a store and cant do listings. Great! Any one else have this issue?
Seller Hub menu keeps disappearing
This has been going on for months. At first it was only happening once in a while and you could get the menu back with a page refresh- now it's happening very frequently and you have to reload the page 3-4 times to get the menu to show up. It's getti...
Every time I click on one of my listing, I get the it's not you it's us Error Page!
My main listing, with over 100,000 views and 1600 watchers seems to be broken, every time I click on the link after a long pause I get an error, basically saying the server is down, this happens 8 out of every 10 times. I know I must be losing sales....
How do I clean my cache?
I cannot list an item nor relist any. Can't get pictures to load. Computer ignorant.
Cannot Reply to Messages
After cannot use ebay shipping tracking number and pictures not uploading ebay, NOW ebay will not allow a reply to in box messages. Unbelievable!
"Your account is currently above the bid and purchase limit"
This is so stupid. I've just made an account. All I want to do is buy a windows 10 pro key. And i get this stupid error message. There is no verification that I can do. Please don't send me a useless thread of generic instructions. What on earth, in ...
ebay cannot add shipping address
Hello,I'm trying to add my shipping address but the button is not responding ? Any help
fileexchange (bulkupload) new fields required
I'm trying to upload a bulklist file but get errors on new required fieldsThese new required field names are not in the templates or documentation.So if I had a source for the column names and allowable values, that would be good.These are in the "st...
Guaranteed Delivery opt out failed
After a bad experience I tried to opt out of Guaranteed Delivery but it is still there on my new listings, not just the old ones (I double checked Preferences and it still says "No".) I can't find a number to call ebay. What should I do now?
Unable to delete listing templates
This started a couple of days ago. Every time I try and delete any of my listing templates the page greys out and freezes. I have to go out and come back in. You can only save 50 at a time so this is becoming a problem.
Ebay is not usable as it won't load correctly
Ebay pages started messing up over a week ago but for the last 3 days it's all of them all the time. Is there fix?(chrome, win 10)
eBay drops ball AGAIN. FUMBLE! My return address on opened returns ONLY was changed, and not by me.
Looks like a common problem, as I have seen several others with the same issue!you need to fix this or get new IT people who can actually do their job. eBay changed my return address. On opened returns from buyers. That’s it. Not on my labels shipped...
Resolved! adgoal.net tracking
Hi,I have started experiencing a problem recently in all ebay services. Any ebay page randomly redirects me to www.smartredirect.de, which is the property of adgoal.net. Obviously this is your average marketing tracker, but the problem here is how eb...
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