Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Problem with messages

I’ve sent messages to several sellers recently but not had a reply. Is there an issue with messages at the moment?

Still can't print postage

Does eBay have to re do the postage link ? I still cannot print a postage label .I get charged but nothing prints out. I cancel the payment . But I would like to buy postage again in the future

Anyone else having trouble loading photos when creating a new listing?

Issues with 30 days free returns/ buyer manipulation / no seller protection?

I am a Top Rated Seller Plus accept 30 days free retuns to take advantage of seller protection. I got a buyer with 0 feedback who boughg pricy heavy to ship to FL Item that was fully tested on multiple occasions and I recorded a video at the time of ...

watch lists are missing

All of my custom watch lists have disappeared as of today from both of my accounts. There is no way to access them, The drop down arrow to access them has disappeared.

Resolved! Purchase history not showing up.

When I go to the purchase history page to see how my orders are doing, I keep getting the same error and nothing else. I first experienced the issue on the 7th of June, I think. I don't really remember when the problems started. The error is a red re...

Ebay's glitch | Buyer punished

I opened an account several weeks ago and have been buying up a storm. When I select a 'pay now' item, I pay now. When I win an auction, I pay immediately following the close of the auction. I have given perfect feedback and received perfect feedback...

My eBay and Missing Lists

June 11, 2020: Tried to log into 'My eBay' today and the site accepted my password, but stalled permanently before it could access my home page. Later in the afternoon I tried again and was able to get to my home page, but all of my watched items are...

eBay app on kindle fire

My eBay app will not open

Ebay seller fees problem

I am from india.I decided to sell a product in ebay. But I did not receive any response from buyers.So I decided to close the account.While closing the account ebay ask me to pay $8.02 as listing fee.I attempted to pay but it is showing(We ran into a...

Have Not Been Able To Print A Shipping Label For 4 Years

Hello all. Hopefully someone higher up then customer service can please reach out to me, if not, can anyone in the community please help. I have not been able to print a shipping label on ebay in almost 4 years...have spent many hours with customer s...

return item form is non-functional

I have to return a defective item to a seller. Going to the "new" return page, once selecting a reason the NEXT button stays gray and doesn't function, leaving me unable to use the form. I can't start the process or get a return label.

Ebay keeps logging me out.

I have been a member of ebay since 2009. Over the last 3 weeks I keep getting logged out. Sometimes it's when I am bidding on an item and sometimes when I am just searching the site. It always takes me back to the login page. I called ebay and they s...

Email Marketing Not Working

Been using Email Marketing for years - trying to send bulk email - each time, after a few hhours, when I go to my Sent Emails I get "failed - try again" - This is going on for the past few days-Anybody else having this problem- Already Called and rep...

unable to read messages / messages not showing in inbox

i have contacted ebay twice in the past few months about my problem. i was hacked some time ago with a random listing of a 4x4 car (!) - ebay took the listing off but since then i cannot view messages. if i see i have 'active items with questions' i ...