More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Cannot call ebay for the life of me
What the heck> I was able to get ahold of them last week on a Thursday. Now I can't? It makes no sense. All phone numbers lead to the automated dude talking about the pandemic. The automated assistant won't connect me with an agent either? Anyone els...
Cannot add to basket and pay it now options, though I have enough funds to buy these items.
Hi,I am a regular customer of Ebay, But recently I bought items and the transaction went through, but to day I am trying to buy an item of which I sufficient funds for, but Ebay is not letting me add to basket or buy it now option. can you please hel...
Ebay Store not displaying all items that are for sale
Starting Wednesday night, my store with 700+ GTC listings started showing only 2 items (just the items I currently had at auction). I wouldn't even know there was an issue except a regular weekly customer asked where my listings went. I contacted eba...
New Payments Sucks! Verification Process is a JOKE!
Pandemic has no reason for eBay's latest slow down on Seller Support levels. Managed payments do not work, verification process is a total mess. Orders are getting declined. No payments! Until they fix these critical issues we are setting our store o...
Think there's a lot of issues with the eBay website at present?
I finally managed to get in this morning and now I can't open any messages.Then I thought "Well, I'll leave it until it's fixed" and went into looking to buy a rear lens for my car.Usually, there's a link that tells you whether a part will fit your v...
search bar updated
did ebay do an update. Search bar now follows me as I scroll through listings, so instead of seeing two listings, I now see 1 and 1/2 listings.
Vacation Mode Fails And Ebay Will Not Protect You When It Does
Very disappointed in ebay's system and more so their refusal to stand behind their sellers. We had vacation mode and checked the box blocking the processing of orders, but one got through. Had to cancel the transaction and explained this to the buyer...
Resolved! Ebay Not Working with Firefox
Attempting to get to eBay using Firefox 86.0 and am getting a screen of text, non-functional links, and bizarre, large graphic images. I've always been able to access and use eBay with Firefox (without any problems) in the past (although it's been a ...
Received Email On Listings Needing Item Specifics But Listings Not To Be Found
Three listings were included in the email. One item was sold after the data was pulled, which is understandable. The other two listings though were obviously alive when they were tagged, but now today, the day the email was received), they no longer ...
Anyone having trouble uploading photos, or is it just me?
With my sluggish internet I was just curious. I finally decide to list something, and I get the whirling green circle of doom when trying to upload pictures.
Spinning wheel of death
Still having problem on mobile devices on relisting items or revising them to loading forever and not doing anything. Works fine for me on my computer with windows 10. Maybe a conflict between Ebay's site and mobile devices. Not an issue with buying ...
EBay Product Catalog
Unable to select an item from the product catalog that matches the item I’m selling when creating a new listing or revising an existing listing. I can see that the item is in the catalog but unable to select. Since ebay wants listings tied to the pro...
Messages
I am trying to respond to a question on an item. I respond. Click send. Nothing happens. Been 12 hours.
So many technical issues - ebay needs to clean their act
DNS not working, awaiting shipments not working, customer info now working and this just this week. How long will this continue? For the public company, this is embarrassing.
Resolved! Unable to open messages in ebay
Have searched the forums and this seems to pop up A LOT and never any answer to it.Everything working fine until this morning. Using same browser (firefox). No updates.Nothing. I did reboot pc. Still same thing. I can see the messages, but, click and...
