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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't sign in?

I'm trying to Resolve a Problem on one of my sold items, and ebay prompts me to re-enter my password when I get to this step, but when I do, it simply loads the sign-in page over again. I've tried this in three different browsers and cleared cookies ...

Ebay Shipping labels are NOT working

It looks like managed payments is making Ebay shipping labels NOT work, NOT good ! I have over 30 labels that need to be printed NOW ! ! Ebay has us under the gun to get these packages out when we say we are going to. And now that Ebay extorted the s...

Non-Payment Resolution

Out of the blue having problems with non-payment. When I try to file a non-payment case it asks me to log in again and then goes in a loop???? Tried the automated feature and it opened a case for one sale of five items but only for one of the items. ...

Problem Finding My Store by name + Description does not match my store

Has anyone else had this problem?I have been calling help desk for over 3 months, and they can't or haven't fix it yet.1) This is the problem: When searching for my store it cannot be found the way my store is written. Example, my store name is writt...

Unable to view or edit payment policy thru my business policies

"Full disclaimer: I have not been invited to join Manged Payments yet." I thought to look at my payment policy that I had set up thru the business policies section to see if there is a problem with it since my sales have suddenly tanked. Every single...

When i go to MY EBAY (bidding) page - i can only see the auctions i am loosing .... cant see winning

suddenly out of no where on my home computers - I go to MY EBAY and go to the link for bidding ,,,,,,,it shows as blank however :- the status showsbidding (20)winning (9)not winning (11)- I CAN ONLY VIEW THE ITEMS I AM NOT WINNING AT THE MOMENT on my...

Resolved! eBay-PayPal blocking very small payment amounts

eBay or PayPal is blocking small payment/low amounts of like $0.10 - $0.20 items with free shipping. I won an auction for a $0.10 item and was unable to pay with PayPal. At checkout, the PayPal option would grey out to: "We ran into a problem and Pay...

Extended Shipping Delivery

I really wish the Ebay administration would communicate with the Postal Administrative Services concerning the mail just sitting for extended periods of time. Two items arrived in Morristown, NJ on July 13 one item was sent to Atlanta on July 20. I r...

problem loading pics

anyone else having problems with pics loading? I keep getting a red flag

Clothing Variation Item Specifics Recommendation Bug

The system is flagging many of my variation listings in the clothing department that vary by size and color as missing key item specifics of 'color', 'size', and 'size type'. These flagged listings all have these 3 item specifics as variation variabl...

Signature in Outlook 365 problem since 8 August

We answer email through our Microsoft Exchange account. In the signature is the direct link to my eBay store; looks like this:-----------------Kind regards,Mrs. Albertine Ravensbergen https://www.ebay.com/globalwatchstraps ---------------Using my Iph...

Managed Payments Reminder Screen - Nag Sreen

Why am I still getting the reminder screen and have to hit the Continue button every time I login? Not necessary and should not be happening 3 weeks AFTER Managed Payments was activated for my account. I reported this yesterday but it still persists....

EXTENDED DELAY WITH DELIVERY

I really wish the Ebay administration would communicate with the Postal Administrative Services concerning the mail just sitting for extended periods of time. Two items arrived in Morrison, NJ on Jul 13 one item was sent to Atlanta on July 13. I rece...

listing increase technical error

i have reached my listing seller limit of 10 items and have clicked on the button to get in contact in order to increase the listing, however the message on 2 of my accounts is coming up saying that i have already had my listings increased on 08/07/2...

"We were not able to send your message to..."

We usually reply to ebay messages by replying to the email in our inbox (vs going to eBay's page and replying within their messaging system). This has worked for as long as i can remember (been selling since 2000). For the last day or so, every reply...