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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

i have 14 free listings that don't expire until midnight....

...but ebay keeps showing an insertion fee of .35 for new or relistings. is this a glitch tonite?

Pictures saving to iphone, i dont want them to

When i list stuff on ebay i use the app on my iphone and take pictures real time while listing. Starting this past weekend for some reason it started saving all photos taken to my iphone. I dont want to save those photos. Does anyone know how to make...

Reporting a Auction

I often see account take overs and scammers trying to sell something on a account that has been taken over with messages to take the sale off eBay.... so of course I report it. Problem is on one of my accounts I can not. The pull down menu's simply d...

eBay disastrous change to multi-variation listings.

In May/2020 eBay has made changes to multi-variation listings, the change has 2 parts: 1. Variation image will show in search instead of main image 2. eBay will pre-select a variation for the buyer upon clicking and show its images firstYou can verif...

Sale confirmed emails gone missing?

am i the only one? ebay technical issue? 3 out of my last 4 sales, i have not received a sale confirmation email from ebay. only the notice of payment email from paypal. they're not in my spam or trash folders.

How do I turn off reminder pop-ups?

eBayers,Reminders pop up frequently each time I browse an eBay page, sometimes many times in a row. I do not know what I did, but this happens on my desktop and not on laptop. They are very annoying, especially when they cover taps or links I need to...

Missing Gallery Images in relisted items

Yesterday I relisted about 50 items, using eBay Relist. From the Unsold items, I selected about 10 items at a time and then selected relist. I noticed that none of the gallery images are displayed on any of those items. This is not the first time thi...

Best match/newly listed/ending soonest drop-down NOT WORKING

Hello-- Safari (Mac) browser here. I have restarted my computer a few times, but the above-referenced drop-down isn't working. Anyone else?

Delivery options while listing

Hi, I am having an issue. It won’t let me select any of the shipping options and if I do they literally will just go back to blank. Incredibly frustrating been trying to figure this out for hours now. Any clues?

EBAY, LET THE BUYER DECIDE FOR THEMSELVES!!!

1. Buyer clicks on multi-variation listing 2. eBay automatically pre-selects a variation 3. eBay automatically starts showing the pre-selected variation's images first Stop doing this already!!! I've lost a lot of sales because of this and my convers...

Ebay pages broken just a page of jumbled stuff

All pages search, selling, purchase etc. changing from a normal page to a pile of jumbled nonsense and back again when refreshing or moving from page to page, all was OK at 01:00 this morning. Pointless trying to search for items or put something up ...

Cannot complete sale on seller's end

So had an international purchase from someone whom hadn't paid yet. Apparently, ebay told them to message me about completing the sale, however, when I checked, all I see is a "payment being processed" option: nothing about me having to completing it...

USPS completing shipments

Is anyone else having issues with USPS completing their shipments to customers?

Ebay on mobile showing policies for shipping and returns instead of individual options.

As stated in the title, the eBay app for some reason is only showing policies when listing items in the shippingg and returns categories as opposed to individual options to fill out, and this is hindering our listing process. This is happening with g...