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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Payment keep getting declined Alibaba hacking Ebay?

Used three different options to pay with Amex and Visa Amex says payment processed through Paypal.Paypal declined Pending? then canceled by vendor?

Resolved! Feedback Autofill Failing. Same Question as MANY Others Have

I've seen no response from eBay about this problem except for closing of threads that speak about the problem.Why did you drop the autofill of prior responses for feedback comments? It's a real time suck to have to type the same comment, over and ove...

Resolved! My items aren’t showing up

When I click on my store name no items are showing up

Volume Pricing vs. eBay International Standard Shipping

Experts, For those following my struggles with Volume Pricing: I got a second multi-item order for the spools, this time with domestic shipping. Here's the comparison: Multi-item order with domestic shipping: everything works fine. Multi-item order w...

Resolved! Volume Pricing Invoice doesn't reflect volume pricing

Experts, Thanks for your interest and feedback on my continuing experience with Volume Pricing. So this evening I sold 12 of the 24 film spools I had listed yesterday, to a buyer in Canada. EBay did not send an invoice, so I got a request for an invo...

Bulk Editor - find and replace not working?

So, as I am being moved to MP in the next day or so I decided to take out the verbiage about paying with PayPal and only shipping to the PP address from my descriptions. I did a find and replace on Bulk editor which allegedly worked but no, it didn't...

Dropping items from watch list

why are certain items not susceptible to being removed from my watch list?

Excessive CAPTCHA Issues

There seems to be alot of people are having issues with excessive captchas - I have 3 ebay accounts so I am signing in several times a day. I use 2 computers (both are macs) one of them is an older computer and the other is newer. With the older one ...

Volume Pricing Display problem (work-around)

Experts, The bug: If you are doing 2-item volume pricing it will not be displayed as such in the listing unless you input volume pricing values for 3 and 4 items as well (see screen shots below). In other words, the most reasonable set of inputs for ...

Bids and offers

Are not displaying on Ebay site??

Volume Pricing Display (again ...)

Experts, Yesterday I thought I had solved my Volume Pricing problem (volume pricing not showing in the listing even though entered "successfully" on the listing input page) when I noticed that it showed up only when the listing was active. So today I...

Color showing in photos in listings

Hello- is anyone else having issues with the colors showing in the photos that are not the colors on my computer photos? All of any degree of yellow is showing in the listings as green. The camera shows the correct color and the computer shows the co...

Images' background turned from WHITE to GREY.

Have you noticed this change to the eBay app? The background color of images that appear in search used to be white, but now it turned into grey. eBay, I can 100% guarantee you this will lead to lower click-rates!!! Because of this change, search res...

Volume Pricing Promotion Problems

I would like to take advantage of this Volume Pricing Promotion. I have been trying for a week to figure out how to get my item numbers into this promotions box in bulk. I am not about to cut and paste 250+ items. I have called customer service twice...

eBay Payout Not Going Through

Is anybody else having this problem? I have been with Managed Payment for over about a year with zero problems. Then out of nowhere, this week, eBay payout is not going through. I'm on the third day of them trying to send it. Just wondering how many ...