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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Missing Gallery Images in relisted items

Yesterday I relisted about 50 items, using eBay Relist. From the Unsold items, I selected about 10 items at a time and then selected relist. I noticed that none of the gallery images are displayed on any of those items. This is not the first time thi...

Best match/newly listed/ending soonest drop-down NOT WORKING

Hello-- Safari (Mac) browser here. I have restarted my computer a few times, but the above-referenced drop-down isn't working. Anyone else?

Delivery options while listing

Hi, I am having an issue. It won’t let me select any of the shipping options and if I do they literally will just go back to blank. Incredibly frustrating been trying to figure this out for hours now. Any clues?

EBAY, LET THE BUYER DECIDE FOR THEMSELVES!!!

1. Buyer clicks on multi-variation listing 2. eBay automatically pre-selects a variation 3. eBay automatically starts showing the pre-selected variation's images first Stop doing this already!!! I've lost a lot of sales because of this and my convers...

Ebay pages broken just a page of jumbled stuff

All pages search, selling, purchase etc. changing from a normal page to a pile of jumbled nonsense and back again when refreshing or moving from page to page, all was OK at 01:00 this morning. Pointless trying to search for items or put something up ...

Cannot complete sale on seller's end

So had an international purchase from someone whom hadn't paid yet. Apparently, ebay told them to message me about completing the sale, however, when I checked, all I see is a "payment being processed" option: nothing about me having to completing it...

USPS completing shipments

Is anyone else having issues with USPS completing their shipments to customers?

Ebay on mobile showing policies for shipping and returns instead of individual options.

As stated in the title, the eBay app for some reason is only showing policies when listing items in the shippingg and returns categories as opposed to individual options to fill out, and this is hindering our listing process. This is happening with g...

Classic EBay site access through iPhone app

Can’t access classic EBay site on iPhone app? Or on Android tablet?

Unable to list or revise on ebay.com.au due to - 1285053: Error 21915469: At least one valid postage

just started getting this issue today: 1285053: Error 21915469: At least one valid postage service must be specified. (#3)Cannot list item 1285053 to eBay. happens when trying to list or revise existing listings. was working yesterday and nothing has...

So frustrated and sick of Ebay tweaking the seller format

AGAIN AGAIN today I go to list an Item and Ebay has altered the way I am accustomed to with selling. They CANNOT leave thier website alone and every change they make is described as making it easier and better when IT NEVER IS.

Cannot permanently change the default sort order for "sold items"

Funny thing happened. I was looking for other people who thought this was a problem and I came across a thread that was EXACTLY what I am talking about. Yes! Turns out it was my question from a year ago that got absolutely zero responses. Lol. Hard t...

MULTI-MILLION $$ COMPANY and NO PHONE SUPPORT???

What a joke! Theres no excuse. No excuse at all! almost every other major company still has phone support what the hell is going on especially right while they're forcing everyone to managed payments with so many having questions like myself! Grow up...

Does Anyone Who Can Affect Change Read This?

It doesn't appear that way. Nothing ever changes

Ebay Needs to Sue PayPal for $$$BILLIONS to BACK OFF!

PayPal has blocked Billions in Sales from legitimated customers with Valid Credit Cards for over a Decade. Why is Ebay the only place the requires an extra layer of Approval from a 3rd party company? Amazon takes all my Credit Cards with NO ISSUES. B...