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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Technical Issue

I am having several issues with my account. How can I have my account checked for technical issues? Is there anything that I can do? 1) Listings not showing in store. 2) Slow sales3) Sold items showing active- this has been going on for several month...

Resolved! How do I clear an "old advanced search" that KEEPS PRE-POPULATING as soon as I Google eBay??

I need the "zip around leather portfolio" CLEARED from my "advanced search" browser box!!

Listings not showing up

out of 260 listing only 23 are showing, sometime it change to 11 & 0.. Please what is going on??Thank you

Need major help. Product received 2 weeks ago but still no payment from eBay/paypal

Had someone in the phone last two days promising that my funds would be released to me within 24 hours. It’s been 3 days and now 2 weeks since they revived the product. cannot explain how frustrated I am not to be able to request a call now or speak ...

Ebay checkout problem

Bought a a item and ebay wonn't check out. 11/14/2020

Server down message

Hi, has anyone been getting the 'server down' message? I'm getting it all week and can't pay for my purchase.

Program for buying new lots before they appear on the search page

Hi guys, i am writing this post to get through to tech support.program exists for buying new lots before they appear on the search page about 4-5 months, who distributes it is unknown, works according to a very simple algorithm, there are direct link...

Ebay messed up

On hold for 1 hr. 32 min. and 40 sec. with no answer. What the hell is going on page looks different won't let me in. I can't see anything I am selling either.

Uploading pics to a listing using Safari

Normally use Safari to list items for sale.Installed a security patch last night.Tried to Sell Similar today, long form.Updated title & description, item specifics, deleted old pics ... all OK. But when I tried to add/upload new pics, the form was co...

Not getting call back from Customer Service

I’ve been trying for 2 weeks to get a call back. I receive an email back saying they tried to call. I have never received a call back even though they say they’ve tried.Any ideas??

'Add photo' not responding when listing on Safari browser

'Add photo' not responding when listing on Safari browser. As of Apple update on November 13, I have been unable to upload photos to my listing. I switched to Google Chrome and that worked. However, really prefer Safari.

"It's not you, it's us" error, can't file to return defective item

So is this getting fixed anytime soon or am I going to have to bypass eBay's system and file directly through Paypal?

Items adding to shopping cart without permission

Items that I merely view are adding to my shopping cart and watch list without my permission. I don't click on "Add to Cart" or anything else. Does anyone know how to stop this behavior?

Unable to make offers - Buying Limits

Our account is all of sudden unable to make offers. We can bid and Buy it Now but no offers. Error is "To ensure that eBay remains a safe marketplace, we limit the quantity of items that can be bought or sold by a single account at one time. These li...