Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Watch list sub menu not showing on iPhone app?

why can I not access my sun menus on my phone? And only can access them on a computer? cheers moz

Note to Self

My notes keep disappearing once I’ve entered it and then go back to it. Help......

pictures in home and garden category sanity check

Sanity check. Does anyone else see broken pics on this link? As in smart lightning. Thanks. https://www.ebay.com/b/Lamps-Lighting-Ceiling-Fans/20697/bn_818527 Also more than a few broken pics on light bulbs https://www.ebay.com/b/Light-Bulbs/20706/bn...

[BUG?] Cancelled Order Reordered by Buyer, Shipped but Tracking Linked to Cancelled Order

Saturday I had a buyer order something with an incorrect address. I cancelled the order. An hour later the buyer re-ordered with the correct address. I then purchased and printed an eBay shipping label, but the tracking got associated with the cancel...

[BUG?] Cancelled Order Reordered by Buyer, Shipped but Tracking Linked to Cancelled Order

"Codeless Coupon" Promotions Not Working Still Not Working

Attempted my first codeless coupon to generate some extra custom through social media channels.40 minutes later still being directed to "We couldn't find the promotion you requested."Anyone out there know how long this should take?And any help from a...

Resolved! Login screen goes black on mobile app

Changed my password yesterday. Went to log into the app using my email address and new password. However when I click signin, it takes me to the page momentarily but then the screen goes black. Deleted app off iPhone and then reinstalled but same res...

Why Bother Complaining?

Same story for years, problem after problem, glitch after glitch! Same eBay song and dance "WE'll look into it" Need" to fill out a report" Does it get fixed? NO! Any follow up from anyone? NO! I've given up beating my head against the wall for almos...

listing multiple items across many different categories

Hello all, I hope this message finds you well! I am in a bit of a pickle and after a bit of advice. I have opend and ebay store with the intention of listing the best past of 7-800 products. I have said items on a CSV for import via Inkfrog (a progra...

The last search engine update on 11/11/2020 ebay killed my multilists

The last search engine update on 11/11/2020 ebay killed my multilists, they're dead. The search engine shows prices for a few pieces, not for one, which means that when customers see my price on the displayed list, they knock on the head and spin the...

Payments and missing items

Anyone else having issues with eBay saying “waiting for payment “ even though the payment show up in PayPal? Also wanting to look up fees for items and 3 of my items say they don’t exist!

eBay Promotions Type - Order Discount

Hi!I'm here to say that I've been using the type of promotion "order disocunt" for quite a while and I've found out that some people can see the promotion and some can't.I thought they couldn't see it because they were using a phone or because they w...

spell-check in search box not working on most pages

just noticed this today Nov 22, 2020... anyone else?

Can no longer hide "recommended" search suggestions

Well this has made searching for stuff 1000% harder... Occasionally the search box would get filled with eBay "recommended suggestions" based on what I was typing. There would normally be a button at the bottom to hide this. I don't use those suggest...