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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

pixelated photos on ebaby listing created in inkfrog

i have 5000 listings on ebay and have a lot of pixelated photos. some mild and outright impossible to figure out. i can not believe that customers would buy these and wonder how many are not buying. my listing are created in inkfrog. From talking wit...

Pricing is in wrong arrangement

I have an iPad Air. The pricing in my sales display is backwards.EX: $250.25 will display as 25,025$ Twenty five thousand (decimal comma) with the dollar sign at the end. I can’t fix this on all my sale items. It will also display incorrectly in my s...

my bill

Every time I try to pay my bill with my card which I know is fine my paypal refuses to let me

Ebay Over Charging Sales Tax

I just called ebay and informed them that they miscalculated and over charged me on the sales tax of my most recent purchase. Minnesota Sales Tax is 6.875% and our local City tax is 0.50%. That it adds up to 7.375%, but ebay charged me 8.2 % sales ta...

Notifications not working

Notifications not working on ebay website, I keep getting a message saying that they are not available at the moment, then you are all caught up. I have had multiple items that have sold and have been paid for that are not showing in the notification...

Resolved! Sale made. Buyer confirms payment went through PayPal, but we have not been paid.

Sales completed on 3 items. We have NOT received payments on items below.Item # 040610944600Item # 070613276405 We've been having ongoing issues receiving payments. eBay tells us we are awaiting payment. In the case of item # 04 06109 44600, the cust...

Where is the "Item Number"

An "Item Number" has not appeared on any listing that I have bid on since mid-September. Evidently it is supposed to be upper left corner of the description panel. Not on my screen. Can anyone help me out?

ebay picture uploads for new listings

Yesterday and today, I have been able to add photos to listings. I didn't change anything. Tried both Safari and Chrome. Latest versions. Worked fine until yesterday. Anyone got any ideas?

Rearrange photos

I had same problem.. Answer is Photos will not rearrange on my Tablet for some reason, However they will with ease on my Computer. No problem give it a try if you have computer.

Notifications Don't Link to the Saved Search, Only Open the Ebay Homepage

For the last 10 days when I click on any email notification of Saved Search Results, I can't see the results. Instead the Ebay App just opens on the homepage. Now tonight the same is happening on my Samsung phone.

Message replies not appearing

When I reply to the seller about a purchase, and soon a return, I don't see anything in my history.I even select the Send to My Email checkbox, and I don't receive anything in my personal email. I have checked Spam and Junk, and nothing there. I spok...

STILL NO IMPRESSIONS! What is goin on??

I really can't believe my impressions are this horrible STILL! Started OCT 26 or 27th and flat lined

Screenshot_20201126-191947_Samsung Internet.jpg

Sell Similar International Shipping Glitch

At some point over the last week there has been a change to international shipping methods when using sell similar. I list postcards and use sell similar on 99% of my listings. I have specific multiple shipping options for international shipping meth...

Time Zone Problem

We are on the East Coast (S.C.) but all the time stamps are Pacific time zone. Is there a way to change the the TIME ZONE for time stamps such as when messages were received?Thanks,Scott (RandRCollectables)

Can Any Provide Insight to Ebay Login/ Colors> Blue vs. White?

Why does Ebay keep changing the login colors from blue to white at 'sign in'? The blue is somewhat difficult to see as the white is more pronounced and easier on the eyes. A picture is enclosed with a red arrow denoting the 'blue'. All replies are we...