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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Items relisting on there own, been happening for years now, no my bank has problem

Ok, Here goes, again, stuff that I only had one of is relisting again on it's own. They say there is a button but that's not at all true. If I only have one and it sells, then it should be removed for sale and go over to the sold items, end of story....

PayPal Checkout problem

Greetings. When i go to Ebay checkout,select Paypal and press "pay" it gives me an error messange saying: "paypal is unable to process your payment at this time. you can try changing the payment method inside of your paypal account or select a differ...

Cannot pay at checkout

Ebay support has no clue, needs to transfer me to another department, on hold for more than one hour. Utter waste of time.

EBAY'S PICTURE UPLOAD CORRUPTION ISSUES

OK NOW AND 6 MONTHS STILL NO RESOLUTION WITH EBAYS PICTURE UPLOADER CORRUPTING PHOTOS TAKEN FROM PHONE CAMERASWHAT USED TO TAKE 5 MOINUTES NOW TAKES 5 HRS TO GET PICTURES TO BE ACCEPTED BY THE UPLOADER I CANNOIT BELIEVE THIS ISSUE HAS NOT BEEN FIXED ...

misprinted shipping cost?

Why is shipping on sellers sales page excessive on 12/6/2020. Some sort of system glitch that started thursday....

How do I find out if I am having trouble sending Private Messages to customers?

For the last couple of weeks I’ve been trying to sell some items I have on sale to two different customers, but I don’t know if they even got them or not. the MAIN reason I say this, is that I immediately wrote back to them to answer their inquiries,...

Pictures Not Showing Up On Ebay Listing

I have one listing that uploads the pictures when I am listing it. But, pictures do not show up on eBay. As soon as I click on List Item, the pictures disappear. I deleted all pictures and uploaded them again and the same thing happened. Deleted list...

Tracking Uploads ... Known Site Issue

Some scans from last week (11-23 & 24?) weren't properly recorded by ebay for 'Tracking uploaded on time and validated' It's a glitch. They're working on it I'm told.

Paid Seller Fee's through paypal from bank account but 4 days and no update

Hello, I hope someone can help me... as Ebay phone support has been utterly useless. On Dec 2nd I made a payment for my seller fee's for the month of November, I clicked make one time payment and through PayPal and my linked bank account. PayPal did ...

Can't reply to buyer

I have a buyer asking for more details on the condition of a video game case art. I told him I edited the listing to add pictures of just the case art and also offered that I could include a brand new case for the game for $2 extra, I wasn't able to ...

seller protections monthly summary

This message claims that none of our items are 30 day returns.Almost ALL of our items are 30 day AND free returnsThis is probably impacting visibility.

Payment

My payment is declined but I know I've money in the bank

Search purchase history with keyword

I am looking how to search my purchase history by keyword. This is to find information about past purchases such as a model number or price paid. Websites like amazon have this because often times users will want to recommend a product they had bough...

Ebay shipping calculator by buyer location not working.

Ebay support is worthless, I have created 3 tickets, 0 help. Anyone know how to create a shipping label to a zip code before someone buys your product. Is it possible? If I can get a shipping label, I can then send an invoice or at least know what it...