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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Restrictions on revising listings??

I can't edit the listing when I need to now. I have nothing in pending offers, and all my listings are fixed, buy it now pricing format. I need to change some things on the items, to group together, add discount reasoning, etc etc. Anybody know why t...

Payment keeps repeating

I have attempted to order an item through eBay using a debit card. It redirects to the PayPal website where it says my bank has requested additional verification.Then I enter my OTP and press submit and it loads and then goes back to eBay and loads a...

Adult verification put on my Item

My item number: 293989219931, is a lovely porcelain doll. When checking on my items for sale 10 days ago I saw it had no picture and you had to have adult verification. It also does not come up in a search. I revised it and looked for anything that c...

Packing Slip changes are not user friendly

I apologize for ranting. My wife went to print packing slips and since shipping on Tuesday 02/09/2021, Ebay has changed them. The new layout is horrible. It uses too much ink and paper. Sometimes we will have upwards of 15 to 20 different item on an ...

page views, impression down 80+%,promoted listings doing nothing since entering managed payments

exactly as the title says, since day one of managed payments, my impressions and page views are down over 80%. Whether I promote at 50% or 1%, I get zero promoted listing views across the board. Is ebay gonna fix this? This on top of increased shippi...

Buyers unable to accept buyer offer for item with multiples...

Is there a trick to making offers, either in bulk or individually, whereas a buyer can purchase multiple of an item rather than the only option is just to purchase one? Seems to be a constant issue with us. We send offers, mostly bulk, and then find ...

CUSTOMERS UNABLE TO ACCESS MY EBAY STORE FOR 12 DAYS AND COUNTING!!!!

I am now on day 12 of a technical issue that still has not been resolved leaving me anxious, upset and very angry. This is having a detriment affect on my business If someone tries to browse my eBay shop it tells them it does not exist I call custome...

Duplicate Messages

As a seller, I get a lot of duplicate messages from buyers. I believe this is happening because on a PC or laptop, when a user presses "Send message" the next screen is a refreshed screen with a small confirmation at the top. Some users probably don'...

Checkout problems

Hi everyonecan not make any purchase because during the checkout it fails because of credit card issue.My credit card have enough funds and having no problems,i made a lot of purchases with this card without any problems.please help

Screen Manage Orders Awaiting Shipment Issues & Viewing Listing

brian@ebay For at least a couple months now I have notice that if from the Manage Orders Awaiting Shipment screen you click into the actual listing being purchased from the buyer ALWAYS shows that they have zero FB. Minor issue to be sure but I thoug...

USA instead uf UK

For over two weeks I have been getting directed to USA results when searching a category such as "sporting goods". Despite managing to get a live "chat" on two occasions (more by luck than fortune - I can not manage it today!) and I have been reliabl...

Why can't we send an invoice for more than 40 items? I can only send a second invoice for the rest o

Why can't we send an invoice for more than 40 items? I can only send a second invoice for the rest of the items after the buyer has paid for the first invoice.

people watching

In advanced search, there's a parameter for the min/max number of bids. It would be great to have a parameter for min/max number of people watching. This way we can get straight to the hot and popular items. Cheers.

two industries are mixed together

I do not understand why did you mix dental laboratory items with medical or any other labs.They are totally different.I have to spend hours sifting through needles items when the only thing i need is dental laboratory items. i will not go on ebay any...

tab won't connect on wifi

I notice there are some old complaints on this subject, but my tab won't connect to eBay just says cannot connect on mobile app when I am trying to use WiFi. any answers?