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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Selling issue

I have repeatedly attempted to put up products for sale but I keep receiving messages saying that the I do not own the item. This makes no sense.please help me

MY SELLINGS GET TAKEN DOWN AFTER 20min

I have sold many items before on EBay ranging from technology to clothing, today this has happened many times where I post an ad of for example a hoodie and shortly after it gets taken down along with my account. All the products I put up for sale ar...

Anyone else experiencing a glitch on not seeing the handling time option in the bulk editor? HELP!

I have contacted Ebay twice now regarding this issue. In the edit fields section of the bulk editor, the handling time option does not show up. They told me it was a glitch at first on my end and that they would resolve it within 48 hours. This was F...

How can I delete a promotion box?

I have outdated information in my promotion box, and need to either edit it or delete it, since it refers to an outdated promotion. I called support and was told to go to "custom pages" and "inactivate" it. I did so, but the box is still there three ...

Cant change My eBay landing page to selling, selling needs to be an option

I was "playing" around with the different My eBay homepage options, changed to summary, did not like it, tried to change back to selling (This has been my default since I can remember) there is no option for selling. Please correct this issue

That big wheel keeps on turnin'

Today we tried to purchase an item through ebay. We have purchased items before. We are in Mexico.Using Chrome on my PC, I was unable to get to checkout. As soon as it gave me the option to go to checkout, the white box with the little wheel appeared...

I can't list my items

I can't list my items because of this We're having some trouble right nowYour request couldn't be processed because of a technical issue. Please try again.is there any solution please,respond to me

"Error - Input data for tag <Item.ListingType> is invalid or missing. Please check API documentation

Hi, I need some help with the listings file exchange. I keep trying to upload my file in a CSV format and the results show "Error - Input data for tag is invalid or missing. Please check API documentation.|Item.ListingType|". Does anyone know what i...

Issues listing from phone

I’m having a few issues listing on the app from my phone recently.One thing is the brand field takes FOREVER to load anything..clear field, add brand, etc. Second my PayPal address keeps disappearing and I need to renter it every other listing, somet...

Multiple reports of people being charged/overcharged for sales taxes... Check your purchases

Long time user here. There are various threads popping up this week in the Buying community of people seeing high taxes charged for various types of items that far exceeds state taxes. In my case I kept seeing 33% sales tax for button cell batteries,...

After I've edited my photos I can't upload them to eBay

After I have edited my photos I cannot upload them to eBay from snap seed

Resolved! Serious eBay Store Issue - This page does not exist. Please continue to shop on eBay

This issue has been reported before, I adding my 2 cents to see if anyone knows who or how I should contact someone at eBay to help get it fixed. I have had an eBay store for several years, I periodically review my links and categories to make sure t...

Can't reply to the seller via the resolution center - keep getting ACCESS DENIED

I'm having the same issue as described in https://community.ebay.com/t5/Technical-Issues/Getting-ACCESS-DENIED-in-Resolution-Center-when-asking-eBay-to/td-p/29324021 except with clicking on the reply-button rather than the button asking eBay staff to...

Option for charging additional for Alaska, etc missing

I use the additional charge to Alaska Hawaii option, but notice it has disappeared on my ads and does not show up when making an ad. Anyone noticed this?

Resolved! How to temporarily deactivate account due to inability to stop the Ebay SPAM (promotions)?

I've so had it with Ebay. COUNTLESS times I've checked my settings and there's nothing I can do to STOP the damned SPAM from Ebay.I rarely buy here anymore, so I'll be happy to deactivate my account until I do buy again.Thanks!Here are my settings: