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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay errors when eBay cancels transactions

In March I had over 20 suspicious transactions which I reported to eBay. eBay responded with messages: "Unauthorized use of buyer account - Transaction(s) cancelled" Here are the errors eBay makes when eBay cancels a transaction: 1. eBay does NOT rem...

copying own photos

Ebay is now not allowing me to copy my own photos for editing. What's next.

Ebay store and many of its settings not loading

I'm having an issue with my eBay store not loading, I can get my dashboard to load but not my eBay store (pc, windows 10, chrome). Also if I click on a setting on my dashboard, that wont load either. The pages start to load then I get an error tellin...

Can't see suggested items.

When I click on a suggested item in a listing, I get sent to a blank page, with a really long address. How can I correct this? This is one, I don't know if they're the same each time: https://pulsar.ebay.com/plsr/clk/0/SADS/9?pld=%7B%22ampid%22%3A%22...

listing an item to sell

I have been having an issue listing items to sell as I have entered the name of the items and received a message later about having a problem listing it and told to wait for it to be fixed. It has been a week since I last checked and it has not been ...

Selling limits calculations are incorrect

Tonight I suddenly stopped being able to list because I had reached a selling limit of 750. I never received any message that I was nearing selling limits, which your help pages say I should received.At the same time, I began seeing monthly selling l...

Resolved! Thursday, approximately 10:30PM Pacific Time, creating a listing . . .

. . . and my screen hangs up with a grey flag at the top that says "Saving." It won't stop. I restarted Chrome and eBay.com and did a "Resume Listing." It continues "Saving." I rebooted my Mac, and Chrome complains about some eBay sub-site timing out...

New updates

Why have you updated the overview page with all the options. I am a seller and all the changes you have made have all been negative. I now have difficulty in managing my listings. Please just revert back to the old system.

No Generate Scan form again.

I have problem using bulk shipping and no generate scan form and the problem happeen before like 3/17/2021.Clean cookies and try other laptop still no working.Anyone have that problem now................ Helping

I need Help with Pending/Won case

Hey there, someone sold me a bad computer, it arrived damaged so i opened a dispute (item not as described) after speaking to seller and got help from ebay.I sent a quote from Portugal Main Post Office of shipping costs and sent to the seller, seller...

sellers page

saved seller/watched items

today i come here to find saved items from sellers mixed up with some awful suggestions to watch can you please remove it - i do not want both mixed up in i do do want suggestion to watch items i would not purchase i hope this is a glitch not a new f...

I thought I was able to switch back to Classic view but that didn't work

Until today I have been able to switch back to Classic view. I tried this AM and it didn't change. This is frustrating. The new view takes up too much space per listing. Too hard to scroll thru a long list and do bulk edits. Why can't we have the opt...