Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 10/7/2024

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Label Printing issues.

When I try to print a label for the item sold that day, it wouldn't but next day it would. However some items it still wouldn't the next day or even the day after. Called e'bay and was told to take items to the post office. When you go to the post of...

'Undo' button in purchase history overlaps dropdown list

There's potentially a bug affecting the desktop eBay site, where a dropdown menu is hidden by an 'Undo' button.It seems like the button has incorrect foreground layer priority In the 'Purchase history' section, items can be hidden using a dropdown me...

Can't Make A Listing

I'm a new eBayer, trying to sell a few things. I went to Create A Listing, and typed in my product name. Clicked GO, and I get a blank page. I have tried this both on Safari and Chrome.I have my PayPal account successfully linked to my eBay account. ...

Sellers Hub / Overview / Leave feedback for Buyers *Canceled orders showing up here, inappropriate

Sellers Hub / Overview / Leave feedback for Buyers *Canceled orders showing up here, inappropriate. There are only 2 choices for an entry on this list (Positive) or (Report Buyer)Why would a seller leave Positive feedback for a requested cancelation?...

This week's Label Flow Glitch ...

Last week it was the double label download ... this week its the NO label download ... so now the Print link opens but no label. Okay, we'll try the sight unseen "Print" function ... sadly, it doesn't work because the next screen states the file is n...

click at "Messages" and got "This page can't be displayed"

Hi,I could not access the eBay messages service after login to ebay or without login, and got "This page can't be displayed" blank page. I also tried the following URL, and all got the same error page. https://mesg.ebay.com/mesgweb/ChangeSettings/Ini...

Ebay skimming on all State tax ...adds up extra millions ...CLASS ACTION NEEDED

I am a frequent buyer and my state has recently been added by Ebay for state tax charges...I have always been suspect of the high tax charged here in Ohio by Ebay..for instance on a $63 purchase I was charged $5.03 by Ebay...my official Ohio state ta...

Active listing page not displaying right

Recently noticed the new change in the completed listings, with all those promoted items you have to scroll past now. pain in the a$$Today my listings aren't displaying correctly with info scattered all over the page. If this is a new layout, it's ho...

Problem With Leaving 'Followup to Feedback'?

Need Help! I left a buyer incorrect feedback (was on the wrong buyer). Would love to edit or delete but can't figure out how, and can't figure out how to contact eBay customer service to help me edit or delete this feedback. (It seems like if what yo...

Ebay website layout: extremely unpleasant!

Just a feedback from ebay website:Between account and help pages, you can find 3 different layoutsold? new? totally anoying; under the "My Account", the mostsensible part of the website, sometimes it leads to believe that i'm under a phishing/spoffed...

Unable to report an item

Hello, im just informing that there is a bug maybe. Im unable to report someones item as there is no option to select when reporting. Please can someone fix this. Thanks

Links from eBay email not working eg send invoice

I can’t send an invoice from eBay email.......press the button it goes to the site but fails to load..This happens on both iPad and iPhon. Help!

Resolved! when I get on a seller items for sale, I cannot scroll down the page.

I don't know if this is an ebay issue, but when I get on a seller items for sale, I cannot scroll down the page. Frustrating.

Ebay cant keep it up!

Just joining the thousands(so far) in regards to ebays constant crashes. Page stays open for about 10 seconds then abrubtly closes. Hard to list and and make you money ebay if you keep doing this. Youd think with all the money theyre saving by cuttin...

New products don't show in eBay store

All listings are active and has the assigned eBay store category but they wont show up in the storeany help or explanation on why this happens, Thanks