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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Labels not printing

Is anyone else having a problem getting their labels to print out?

EBay continues to tell me I have "High item not received."

I have, for the last year, been getting the message:"You had high item not received rates in May 2021"I have had NO "not received" problems for 3 months. I had 2 after the madness of last April and May. I get one every month telling me I'm a naughty ...

Shipping Calculator is not transferring options to invoice

I sent out invoices last weekend; I clicked on the shipping calculator, entered the pertinent information, it took me to a page where I could select the options, which I did. Then the only option after picking the options was to click on "close". It ...

Purchase history not working 90% of the time....for months!

I thought this was a temporary glitch but my purchase history will not work most of the time and this is VERY frustrating! This has been atleast 2 months. Why is this happening - I cannot be the ONLY person this happens to. This is the message I get:...

Listing issues on app and laptop

Anyone else having issues listing on the app or website? My changes won't save, preview has incorrect info, and pictures disappearing.....

Listing issues on Android Phone Ebay App

I have been having issues listing in the Android App. Each time I try to list on my phone nothing happens when I tap the arrow to enter the listing. The data I am trying to input just vanishes, this has been going on for a while. Spoke to CS they sai...

App showing local pickup on items to be shipped

My mobile app shows every purchase as "local pickup". But on a browser, it shows shipping information? This is very annoying. I placed several orders, didn't realize it. Then panicked and cancelled. So now I'm going to have to wait 2 extra days for e...

No Link to Leave Feedback in App

I can't seem to find a way in the Ebay Android app to leave feedback for a seller. Other than going to the page with the purchase what other way is there? What am I overlooking?

eBay Paypal payment not going through

Tried paypal purchase 5 times. Each time message returns it did not go through. Also entered CC directly payment still did not go through

messages...gone?

i have the button for messages, i apparently have 4 unread messages, but when i click the button to *read* those messages, it just takes me back to the front page of eBay. y tho ;;

Filtering function of search results

The filter options are not working in trading cards and other collectibles. All my saved searches result in an error. When searching in trading cards, you cannot specify which sport or era you want to search. Other options have vanished also. The fil...

Cant see order details or give feedback

I bought a think on ebay . the seller had made the advertice soo he would not sell to my country.i send him a mail , and he changed it . i bought the item with but now . When i wanted to pay with paypal , it wouldent work . So at last i just got his ...

problems

my eBay is a total disaster at the moment, it keeps freezing and it stops working never had this problem before. what is up with this its putting me right off using ebay

NaN%

Has any body figured out how to eliminate the failure to be able to upload pictures.....and getting NaN% instead. I'm seen that numerous people have asked about it, but I've not seen a response. Has ebay issued anything about it?

ITEM SPECIFICS

Ebay is asking for numerous irrelevant "item specifics" on over 870 of my items, like the inseam on a blouse or the strap type on a man's shirt. Looking at my overview page one would think I am not a good lister, when I am. My sales have gone down an...