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Anyone Else Having Issues With eBay Being Slow?

Running Windows 10. Everything else runs fine. I tried clearing the cache, defrag, and restart. eBay still running slow and won't load the Seller Hub. Been a problem for three days.

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Anyone Else Having Issues With eBay Being Slow?

Windows 10, but which browser? Desktop or mobile app?

 

Are your OS and browser updated?

 

Have you cleared all your eBay cookies?

Message 2 of 10
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Anyone Else Having Issues With eBay Being Slow?

Chrome - Desktop.

OS and Browser up to date.

Cookies cleared.

Message 3 of 10
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Anyone Else Having Issues With eBay Being Slow?


@benchwarmersports wrote:

Running Windows 10. Everything else runs fine. I tried clearing the cache, defrag, and restart. eBay still running slow and won't load the Seller Hub. Been a problem for three days.


I use a chrombook and iMac desktop without any issues.

 

Maybe you have a virus? Have you scanned for that?

 

Maybe @eburtonlab can help or @shipscript 

Message 4 of 10
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Anyone Else Having Issues With eBay Being Slow?

Scan clear. Every other site working well.

 

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Anyone Else Having Issues With eBay Being Slow?


@benchwarmersports wrote:

Scan clear. Every other site working well.

 


Well, @eburtonlab and @shipscript are the 2 techies that I know of, hopefully, they will see this and help or you can message them directly

Message 6 of 10
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Anyone Else Having Issues With eBay Being Slow?

I'm running what you are, and I haven't experienced any of the issues you're describing--certainly not implying that you're not having trouble, of course.

Message 7 of 10
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Anyone Else Having Issues With eBay Being Slow?

I tried Edge and that seems to be working fine. Must be a Chrome issue. 
Thanks for the moral support.

 

Message 8 of 10
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Anyone Else Having Issues With eBay Being Slow?

I'm near San Francisco, and, unfortunately, I've been struggling to connect to anything for several days, so would not know if, or why, eBay is slow. My ATT hot spot quit two weeks ago and ATT doesn't know why and won't help, aside from trying to sell me a different service. My local wi-fi provider, which I think runs over a PacBell internet gateway, has been seriously flaky. I've been trying to connect to this thread for over half an hour, restarting the connection every 5 seconds. 

 

The only thing I can suggest is that there may be a broken gateway path between you and eBay (their main server farm is in Utah, but they also have cloud service from Google).  The DownDetector shows where there are outages, but I can't keep a connection long enough for their page to load. You might see if you are close to a major backbone hub with a troubled spoke that leads to eBay.

https://downdetector.com/

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 9 of 10
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Anyone Else Having Issues With eBay Being Slow?

I tried Edge and that seems to be working fine. Must be a Chrome issue.

 

You mentioned clearing cookies. Have you tried clearing your browser cache in Chrome? Make sure you choose "for all time" if given an option -- the default may be to clear recent cache files, and that may not be sufficient.

 

https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

 

Cache and cookies are the first thing I check when one browser is misbehaving compared to another. After that, you may need to look into individual settings and add-ons.

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