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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! My listing does not show when searching.

item: 194241295383 title: IKEA STRING LIGHTS 40 ROUND STRALA I have tried many variations of the title, yet this item does not show up when I search on IKEA STRING LIGHTS.I do know that it take ebay a little time to re-index titles, but I changed the...

Not returning a refund for ebay changing my mailing address

Ebay has lost my business in their choice not refund me my money for a mistake they made in changing my address from New York to Florida, where they got that address I don’t know and they are unwilling to admit their mistake so now I’m out over 500 d...

Resolved! Messages

Why do I keep getting the message "You've exceeded the maximum number of messages you can send. Please wait 24 hours to send more messages."? I've been trying over several days and still get this message - so I can't reply to my customer's question!!

Is there a problem this morning with the label printing for USPS packages?

I am trying to get my packages mailed within my 24 hours window and the selection button for USPS is not lit up. Is Ebay having a problem this morning? All seems fine for the other carriers, Just not working for USPS. Been trying for 5 hours now. Nee...

remove feedback

I need to remove a negative feedback and the seller solved my problem

eBay Store URL not working

suddenly, the url for our eBay store is no longer working... for https://www.ebay.com/str/annettefunicello All we see now... is this message:

contact details update

Hi I am in the process of setting up an ebay business. I have removed an email from one of my ebay accounts so I can use it on my business account. However when i try to upload this email to my business account I get an error message saying that the ...

I cannot update the category of my listed items

I have an eBay store.I cannot update the category of my listed items.When I try to change an item's category I get a "Page not found" error page.When I go back to the same item 5 minutes later I see that it's category is unchanged.

Ebay Bucks is ripping me off

OK, so I was keeping a mental note of my ebay bucks total for Q2 2021. I know it was about $60 because I was keeping a running total and I had spent a LOT this quarter. I was calculating by what each auction said I had earned. So July rolls around an...

Payment not showing in pending more than 24 hours after being paid?!

Buyer purchased item on 12th, paid on 14th. Showed up under my paid, ship now. I printed label night of 14th to ship this morning, the 15th. This item "paid for" is still not showing up under my pending payments more than 24hrs later and now after ca...

Stuck at "Saving" when trying to relist an item

Hello. Is there some kind of issue with Ebay concerning selling stuff. I am trying to relist an item. When I click on the List Item button it does nothing and then gets stuck on "Saving" in the beginning of the page. In the Fees section it looks like...

Drafts: Can't open my created drafts. Get error page.

I have drafts I made a few days ago. Today I can't open those drafts. When I try I get an error page that says that the server can't be found. This has been going on for all afternoon. I also couldn't create a listing, single type listing. I would ge...

Buyer not able to checkout on a sold item

Ebay has some lock on my account and is failing to figure out. I had to relist the item 3 times and lost the buyer all times because Ebay is not able to dig deeper on why this is happening on the seller account. When the item sells, the buyer is not ...

Ebay's "Contact Buyer" Links Do Not Work

None of ebay's obvious “Contact Buyer” links work.This was answered on the Mentors Board… “... go to your Paid & Shipped Orders, click the drop-down next to the Item and select "Contact Buyer" from there.”YES, that is a valid work around … Thank You ...

Error listing PS5 games

I get this error while trying to list a PS5 game. This message seems to be for PlayStation 5 consoles and not games. This issue started yesterday for me. Thanks for listing this product! We limit the quantity that may be listed each week for this ite...